Chantel Bracy
Powder Springs,GA
Summary
Dynamic administrative professional with a proven track record at First Acceptance & Co. LLC, excelling in invoice management and document organization. Recognized for enhancing team productivity through effective scheduling and strong communication skills. Committed to fostering teamwork and delivering exceptional support, driving process improvements that streamline operations and elevate organizational efficiency.
Overview
15
15
years of professional experience
Work History
Administrative Assistant to the CFO
First Acceptance & Co. LLC
03.2023 - Current
- Provided prompt assistance to internal auditors during annual reviews by preparing relevant documentation as needed.
- Managed special projects assigned by the CFO related to process improvement or organizational restructuring initiatives.
- Supported company-wide employee engagement initiatives by participating in committee meetings and offering input on proposed programs.
- Expedited invoice processing by developing a system for tracking payments and reconciling discrepancies efficiently.
- Streamlined financial data management by implementing efficient filing systems and digital recordkeeping.
- Generated insightful reports for executive review by analyzing financial data from various sources.
- Enhanced the CFO''s productivity by expertly managing calendars, scheduling appointments, and coordinating travel arrangements.
- Supported the finance team in month-end closing procedures, ensuring accuracy of accounts payable records and expense reporting.
- Assisted in budget planning and tracking, resulting in better financial control and accurate forecasting.
- Handled confidential information in professional manner.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Answered high volume of phone calls and email inquiries.
- Transcribed phone messages and relayed to appropriate personnel.
- Developed and implemented office policies and procedures to facilitate smooth workflow.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened personal and business calls and directed to appropriate party.
Driver Specialist
Lyft
02.2018 - Current
- Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
- Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Reduced delivery times through effective route planning and navigation skills.
- Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
- Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Crew Leader
Gwaltney
08.2010 - 2013
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.
- Streamlined workflow processes to reduce downtime and increase overall productivity within the team.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
- Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
- Enhanced team efficiency by developing and implementing streamlined work processes for project execution.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Achieved significant improvements in project completion times by strategically allocating tasks based on crew strengths.
Education
No Degree - Food And Nutrition
Cobb County
01-2016
Skills
- Strong spoken communication
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Multitasking Abilities
- Team leadership
Accomplishments
- Supervised team of 16 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 16 in the development of production.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Administrative Assistant to the CFO
First Acceptance & Co. LLC
03.2023 - Current
Driver Specialist
Lyft
02.2018 - Current
Crew Leader
Gwaltney
08.2010 - 2013
No Degree - Food And Nutrition
Cobb County
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