Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Chantel Cooper

Pompano Beach,Fl

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Cold Stone Creamery
05.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Diploma -

Blanche Ely High School
06.2021

Skills

  • Fast Learner
  • Great at multitasking
  • Financial Management
  • Sales Strategies
  • Cost Control
  • Money Handling
  • Staff Management

Activities

Currently majoring in musical theatre. I attended North Carolina Agricultural and Technical University also known as NCAT. While there I joined one of the modeling troupes there known as Couture Productions. While I was in the modeling troupe I was also in the university's choir where we would go to different neighboring states and sing different types of songs. I multitasked very well I was able to maintain above a 3.0 while there. I eventually switched back to my community college at home because unfortunately out of state college students do not receive a lot of benefits specially for the major I decided to choose. Once I came back home I continued to dance with my different dance groups: Perfected Praise, God's Creative Gifts, Connected Miracles, and Abundant Fire. Currently I still attend my community college hoping to be able to go back to North Carolina possibly for grad school. I still dance with all dance groups, and I am looking to pick up new hobbies such as attending cosmetology school and creating my own modeling troupe at home.

Timeline

Assistant Manager

Cold Stone Creamery
05.2020 - Current

Diploma -

Blanche Ely High School
Chantel Cooper