Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Chantel Edmond

San Antonio,Texas

Summary

A qualified and skilled candidate seeking the position of Mail Assistant. This opportunity will allow me to utilize my strong organizational operations skills of safeguarding, processing, and distributing both administrative communications, and physical data and mail all while upholding punctuality, privacy, and professionalism. I have exceptional integrity and perform at a high-quality and fast-paced standard. I am an expert multitasker in assisting, directing, providing, and demonstrating accountability. My clerical support and crystal-clear communication skills make me the perfect candidate for this position.

Overview

5
5
years of professional experience

Work History

Seasonal Sales Associate

Abercrombie & Fitch
05.2019 - 09.2019
  • Collaborated with team members to streamline operations and improve store efficiency.
  • Expeditiously received, organized, and delivered online pick-up orders for customers.
  • Maintained up-to-date knowledge of payment policies and security standards.
  • Followed established protocols for handling classified customer information on store credit card applications, ensuring proper security measures were implemented.
  • Provided excellent customer service by being attentive, anticipating, and responding to customer needs
  • Collaborated with team members to maintain organized storage areas and distributed items by assigning them to team members
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Demonstrated a keen awareness of the store environment by remaining approachable and warm to customers

Cashier

Metropolitan Temp Agency
04.2018 - 01.2019
  • Experienced in providing first-line defense against suspicious transactions and implementing proper procedures when handling and reporting them
  • Knowledgeable in securely receiving, controlling, and processing classified credit and debit card transactions and issuing receipts
  • Provided accountability in controlling cash drawer operations with excellent accuracy levels
  • Stocked, processed, distributed, and managed the inventory of sale items
  • Managing issues with any transactions to attain a quick resolution to ensure customer satisfaction
  • Excellent verbal communication to interact with customers and team members
  • Excelled during the New York International Auto Show and Comic Con in a fast-paced, demanding, cutting-edge environment
  • Controlled and directed massive flowing crowds adhering to safety security, regulations, practices, and procedures

Temp Receptionist in the Office of the CEO

Israel Discount Bank
07.2018 - 07.2018
  • Received, organized, and delivered administrative communications with accuracy, privacy, and punctuality.
  • Maintained organized filing systems to safeguard confidential documents and ensure easy retrieval.
  • Provided office automation and clerical support by processing documents, including memos, reports, and correspondence, and distributing them to the appropriate recipients.
  • Safeguarded sensitive information by following proper protocols and maintaining strict confidentiality.
  • Assisted in coordinating office operations, including managing calendars, scheduling appointments, and arranging meetings.
  • Answered, screened, and directed phone calls to staff; took messages and scheduled appointments while directing clients to banking agents
  • Received mail, documents, packages, and courier deliveries and delivered or distributed items
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained, and updated information in computer databases.
  • Performed administrative and clerical support tasks as needed in addition to performing basic filing and recordkeeping

Sales Associate

Banana Republic
04.2017 - 07.2017
  • Functioned as an expert on styling and fashion, with a thorough understanding of designers, brands, and seasonal trends
  • Core responsibilities included taking inspiration from credible and relevant fashion references, including current style icons and influencers, and translating that inspiration into action by solving customer styling needs
  • As a stylist, I contributed to a positive, friendly, and inclusive environment that inspired and made our customers feel welcome to reinforce the company’s brand with excellent customer service
  • Connected and engaged with customers authentically to understand their styling needs creating meaningful connections with customers to build brand loyalty
  • Served as a Brand storyteller through excellent communication to create experiences that drove sales and achieved store goals, with the customer as the primary focus
  • Supported sales floor, fitting room, cash wrap, back of house, as required.

Sales Associate

Bon-Ton
12.2016 - 01.2017
  • Working as a Sales Associate, my duties and responsibilities included working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions
  • Completed cashier duties for purchases, returns, and exchanges, cleaned the dressing rooms, assisted customers to find sizes, colors, fits
  • Ensured my department was clean and well stocked.

Babysitter

07.2015 - 12.2015
  • Caretaker of multiple children
  • Ensured the children learned math problems and improved their reading skills
  • Prepared healthy meals for the kids to eat
  • Picked up the children from school and to school
  • Maintaining the utmost safety for the children.

Seasonal Arcade Attendant

Kalahari Resorts and Conventions
06.2015 - 08.2015
  • Used strong interpersonal skills and product knowledge to communicate with guests and other team members to resolve issues, answer questions and help every single guest who visited Kalahari Resorts to have an incredible experience
  • Cleaned and maintained the redemption center, organized the prizes, restocked shelves, and fixed tickets jammed in the machines
  • Served as a cashier processing sales transactions and taking payments
  • Communicated efficiently through radio devices to my coworkers.
  • Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
  • Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.

Sales Associate

American Eagle Outfitters
10.2014 - 01.2015
  • Proactively resolved customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partnered with store leadership team on elevated customer issues
  • Generated sales by providing customers with an exceptional shopping and brand experience
  • Consistently provided support to fellow employees through sharing of knowledge, helping to complete tasks, and/or assisting in customer interactions
  • Outfitted the customer by suggesting key looks and incorporating the latest trends and current promotions based on the customer’s individual style
  • Performed register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
  • Ensured returned merchandise restocked to the correct product location on the sales floor; all damaged and defective merchandise was labeled properly and placed in appropriate area at the end of each shift
  • Maintained company brand standards of neat, clean, and organized sales floor, cash wrap, fitting room, and stockroom to ensure the store environment was safe and presentable for employees and customers
  • Executed efficient and effective handling of all merchandise from shipment processing, floor sets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).

Education

The King’s College
Manhattan, New York

Pace University
New York, New York

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
Manhattan, New York
01.2021

Skills

  • Processing and Distributing documents accurately and effectively
  • Effective Verbal and Written Administrative Communications
  • Accurate and Swift Filing Operations
  • Organizational Skills for Maintaining Filing Systems
  • Microsoft Office - Proficient
  • Customer Relations Skills
  • Inventory Management, Data Analysis
  • Fluid Organizational Service and Support
  • Time Management
  • Leadership and Teamwork
  • Productivity, Punctuality, Professionalism
  • Procedural Knowledge and Awareness

Volunteer Experience

  • Rescue Alliance Homeless Outreach, New York, New York, 2017
  • Northampton Special Olympics, East Stroudsburg, PA, 2015
  • Special Olympics, East Stroudsburg, PA, 2011

Timeline

Seasonal Sales Associate

Abercrombie & Fitch
05.2019 - 09.2019

Temp Receptionist in the Office of the CEO

Israel Discount Bank
07.2018 - 07.2018

Cashier

Metropolitan Temp Agency
04.2018 - 01.2019

Sales Associate

Banana Republic
04.2017 - 07.2017

Sales Associate

Bon-Ton
12.2016 - 01.2017

Babysitter

07.2015 - 12.2015

Seasonal Arcade Attendant

Kalahari Resorts and Conventions
06.2015 - 08.2015

Sales Associate

American Eagle Outfitters
10.2014 - 01.2015

The King’s College

Pace University

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

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Chantel Edmond