Chantel Hockert
Fargo,ND
Summary
Organized and dependable candidate new to the Fargo area with a successful background of managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
Denver, CO
09.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Customer Service Coordinator
Applewood Plumbing Heating & Electric
Denver, CO
06.2023 - 08.2023
- Answered multi-line phone systems, transferred calls and determined call priority while performing quick and efficient customer service.
- Maintained accurate and current customer account data and history while working with dispatch to schedule technicians to customer’s homes.
- Established clear and effective policies governing Plumbing, Heating and Electrical Services.
Packager
Digi-Key Electronics
Thief River Falls, MN
04.2022 - 10.2022
- Verified electronic parts were in correct packaging
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed daily orders with expert picking and packing of shipments.
Banquet Manager
Willy McCoys
Champlin, MN
06.2021 - 09.2021
- Interpreted instructions to schedule and set up events to client specifications.
- Supervised and mentored kitchen and serving staff.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
Bartender/Shift Manager
Willy McCoys
Champlin, MN
06.2017 - 06.2021
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Skillfully promoted items on beverage lists and restaurant specials
- Increased bar revenue through development and marketing of featured cocktails.
Night Auditor
GrandStay Hotel & Suites
Thief River Falls, MN
01.2017 - 04.2017
- Greeted and welcomed all hotel guests with a smile.
- Made and confirmed reservations.
- Performed the night audit in an accurate and timely manner.
Teller
Northern State Bank
Thief River Falls, MN
09.2016 - 12.2016
- Executed customer transactions including deposits, withdrawals, money orders and checks.
- Maintained friendly and professional customer transactions.
- Processed exchange and foreign currency.
Packager
Digi-Key Electronics
Thief River Falls, MN
08.2013 - 05.2016
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Maintained safety and efficiency while loading over 45 pounds of Electronic products into packaging equipment.
Education
High School Diploma -
Lincoln High School
101 Knight Ave S, Thief River Falls, MN, 567012013
Skills
- Quick learner
- Attention to detail
- Reliable and punctual
- Adaptable
- Efficient and driven team player
- Teamwork and Collaboration
- Effective Communicator
- Customer Understanding
Timeline
Customer Service Coordinator
Applewood Plumbing Heating & Electric
06.2023 - 08.2023
Packager
Digi-Key Electronics
04.2022 - 10.2022
Delivery Driver
DoorDash
09.2021 - Current
Banquet Manager
Willy McCoys
06.2021 - 09.2021
Bartender/Shift Manager
Willy McCoys
06.2017 - 06.2021
Night Auditor
GrandStay Hotel & Suites
01.2017 - 04.2017
Teller
Northern State Bank
09.2016 - 12.2016
Packager
Digi-Key Electronics
08.2013 - 05.2016
High School Diploma -
Lincoln High School