Summary
Overview
Work History
Education
Skills
Timeline
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Chantel Jelks-Pitcock

Mountain View,AR

Summary

Compassionate worker interested in helping clients develop important skills in self-care, nutrition and social interaction. Enthusiastic and devoted to promoting personal growth in individuals with mental disabilities by focusing on the empowerment and boosting of self-confidence in others. Good scheduler and motivator with organized approach to moving clients toward fulfilling and independent lives by using instruction and hands-on support to model positive behaviors and train in important techniques like grooming and paying bills. Offers expert assistance for routine needs and emergency situations.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

Lyon College
07.2022 - 10.2023
  • Scheduled appointments and maintained two calendars for two clinics simultaneously
  • Gathered and maintained all immunization records per state requirements
  • Facilitated students in meeting other health requirements as determined by athletics
  • Aided therapist in campus community outreach regarding mental health
  • Integral part of educational events throughout year for students such as: "Don't Mock It Until You Try It (alcohol awareness event), Say Boo to the Flu, DeStress for Success, etc.)

CNA

Townsend Healthcare
08.2020 - 07.2022
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

CNA

Stone County Medical Center
07.2018 - 10.2019
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing, vitals assessments, and computerized medical charting
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Upheld confidentiality requirements and regulatory compliance guidelines in all areas.

Teller II

Centennial Bank
05.2016 - 03.2017
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Processed alternating weekly vault and daily ATM audits with zero error rate.

Universal Banker

First Service Bank
12.2014 - 05.2016
  • Quickly established credibility remembering 100+ names of regular clients, creating a friendly and trusting rapport with customers
  • Rated teller with highest volume of transactions within six months of hire
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Represented bank at community events to establish strong ties and promote business.

Administrative Assistant

Ozarka College
02.2013 - 12.2014
  • Monitored Director of Advancement's work calendar and scheduled appointments, meetings and travel
  • Developed and updated spreadsheets and databases to track, analyze and report on events and donor information
  • Created and executed record filing system to improve document organization and management.
  • Served as Chair of the Cultural and Diversity Committee and Secretary of Classified Staff Organization

Adminsitrative Assistant/Receptionist/Cashier

Altman Motor Company
09.2007 - 02.2013
  • Greeted customers from both sales and service departments while answering a multi-line telephone
  • Served as cashier for parts and service departments along with end-of-day reconciliation and daily deposit
  • Posted all tickets from parts, service, and body shop departments in ledgers
  • Maintained all new and used vehicle inventories in ledgers, on ACS inventory software, and online
  • Handled both accounts receivables and accounts payables along with aiding in balancing several hundred accounts for monthly financial statement preparation and input.

Education

Associate of Applied Science - Human Services

Ozarka College
Melbourne, AR
2014

Skills

  • Conversational Spanish
  • Relationship building and management
  • Creativity Boosting
  • Financial Literacy
  • Resilience building
  • Self-Awareness Building
  • Motivation Techniques
  • Empathy Development
  • Adaptability Enhancement
  • Problem-solving skills
  • Personal Hygiene Practices
  • Meal Preparation

Timeline

Administrative Assistant

Lyon College
07.2022 - 10.2023

CNA

Townsend Healthcare
08.2020 - 07.2022

CNA

Stone County Medical Center
07.2018 - 10.2019

Teller II

Centennial Bank
05.2016 - 03.2017

Universal Banker

First Service Bank
12.2014 - 05.2016

Administrative Assistant

Ozarka College
02.2013 - 12.2014

Adminsitrative Assistant/Receptionist/Cashier

Altman Motor Company
09.2007 - 02.2013

Associate of Applied Science - Human Services

Ozarka College

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Chantel Jelks-Pitcock