Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantel Jones

Katy

Summary

Motivated professional skillful in planning resident social activities, monitoring work of staff and maintaining accurate, confidential records. Organized and resident-focused professional with expertise in crisis intervention and coordinating facility operations. CPR and first aid certified paired with outstanding leadership and multitasking abilities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Group Home Manager

New Hope & DestinyHome II
Milwaukee
10.2023 - 03.2025
  • Provided direct supervision and support for staff members to ensure compliance with established policies and procedures.
  • Inspected living areas regularly to identify any potential hazards or maintenance needs.
  • Maintained accurate records of client attendance, progress notes, medications, and incident reports.
  • Conducted initial assessment of clients' needs and determined appropriate services for them.
  • Coordinated community activities to promote social skills and community participation.
  • Encouraged residents to independently interact with others, make decisions and participate in community activities.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.

Sales Associate

FedEx Office Supplies
Menomonee Falls
01.2023 - 02.2024
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.

Personal Care Worker

alternative Home Care Services
Milwaukee
01.2022 - 10.2023
  • Prepared meals for clients according to dietary requirements.
  • Cleaned and sanitized client living areas on a regular basis.
  • Assisted clients with various activities of daily living, such as bathing, grooming, and toileting.
  • Monitored client health conditions and reported any changes to the appropriate personnel.
  • Transported clients to medical appointments, errands, and social events.

Specimen Collector

Apollo Laboratories
West Bend
01.2022 - 08.2022
  • Interacted with patients during the process of obtaining blood samples or other bodily fluids.
  • Prepared necessary paperwork related to specimen collections such as requisitions, manifests, and forms.
  • Collected and labeled specimens according to established protocols.
  • Adhered to strict confidentiality guidelines when handling sensitive patient data.
  • Verified patient information accuracy on specimen labels.

Youth Program Supervisor

Servant Manor Inc
Milwaukee
04.2004 - 06.2021
  • Cultivated relationships with community partners to expand access to services for youth participants.
  • Ensured compliance with safety standards and regulations established by governing bodies.
  • Assisted parents with understanding the goals and objectives of their child's participation in the program.
  • Maintained accurate records on all participants enrolled in the program including attendance, behavior.
  • Supervised youth program staff in the implementation of activities and programs for children and adolescents.
  • Provided crisis intervention services when necessary in order to protect the safety of all involved parties.
  • Led team meetings with a focus on developing strategies to improve program delivery.
  • Scheduled staff for adequate supervision of children and effective implementation of scheduled activities.

Cashier

Walmart
Waukesha
11.2019 - 09.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Criminal Justice

Concordia University
Mequon
05-2014

Skills

  • Staff supervision
  • Record keeping
  • Medication management
  • Client assessment
  • Crisis intervention
  • Team building
  • Conflict resolution

Certification

  • Verbal and Therapeutic Physical De-escalation
  • Verbal and Therapeutic Physical Restraint Techniques
  • Advanced Seminar in Supervision in Youth Work Supervision
  • Managing Aggressive Behavior I &II
  • AED/CPR & First Aid

Timeline

Group Home Manager

New Hope & DestinyHome II
10.2023 - 03.2025

Sales Associate

FedEx Office Supplies
01.2023 - 02.2024

Personal Care Worker

alternative Home Care Services
01.2022 - 10.2023

Specimen Collector

Apollo Laboratories
01.2022 - 08.2022

Cashier

Walmart
11.2019 - 09.2020

Youth Program Supervisor

Servant Manor Inc
04.2004 - 06.2021

Criminal Justice

Concordia University

Similar Profiles

CREATE PROFILE