Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Personal Information
Timeline
Generic

Chantel Kobayashi

Pahoa,HI

Summary

Medical Assistant for over 9 years mostly in a medical office setting. Active and goal-oriented professional with experience in customer service, analytical, and communication skills. Able to work well either independently or in a team, quickly adapt to new work environments, and able to work on multiple tasks to achieve company goals.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Medical Assistant II

Hawaii Island Community Health Center
Pahoa, HI
10.2023 - Current
  • Assisted healthcare providers with patient examinations and procedures, ensuring compliance with safety protocols.
  • Educated patients on treatment plans and medication administration, enhancing patient understanding and adherence.
  • Coordinated patient scheduling to optimize clinic flow and reduce wait times.
  • Managed medical records using electronic health record (EHR) systems for accurate documentation and retrieval.
  • Trained new staff on clinic policies, procedures, and best practices to ensure a seamless onboarding experience.
  • Streamlined inventory management processes for medical supplies, reducing waste and improving availability of essential items.
  • Led quality assurance initiatives to enhance clinic operations and maintain high standards of patient care satisfaction.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.

Medical Assistant

Waimanalo Health Center
Waimanalo, HI
12.2020 - 02.2023
  • Utilized NextGen EHR/EMR system for efficient patient scheduling and communication. Checked in patients upon arrival at the clinic. take down their vitals BP/WT/P/O2 plug them into pts chart. Answer phone calls/schedule appointments for patients and send any medications refills they need to the pharmacy. Conducted EKG, PFT, vision and hearing screenings, and administered vaccinations including flu, Tdap, and pneumonia. Performed blood draw for laboratory testing., Glucose A1C check, Collect Urine samples for HCG or infection. Assisted in wound care and supported birth control insertion procedures. Cleaned and sterilized medical instruments to maintain hygiene standards. and dispose of them properly in biohazard containers. Schedule pts mammo / colonoscopy / Ultrasound appointments at Castle medical center, etc.
  • Assisted healthcare providers with patient examinations and treatment procedures.
  • Managed patient scheduling and coordinated follow-up appointments to enhance continuity of care.
  • Educated patients on health maintenance, disease prevention, and medication management.

Medical Assistant

Dr. David Samsami, MD - Keanebbohe
HI
10.2018 - 09.2019
  • Elation & Akamai systems for scheduling. Performed electrocardiograms to assess heart activity., Administered injections under physician's supervision., Executed ear flushing procedures to remove earwax.. Scheduled patient appointments to optimize clinic workflow. Greeted and logged in patients, ensuring smooth check-in process. Perform general office duties, such as answering telephones, taking dictations, or completing insurance forms. Set up medical laboratory equipment. Show patient to examination room and prepare them for the physician. Clean and sterilize instruments and dispose of contaminated supplies. Interviewed patients to obtain medical information and measured their vital signs, weight, and height. Record patients' medical history, vital signs, or information such as test results in medical records. Medical Assistant duties include vital signs, EKGs PFTs, vision screening, CDL physicals, regular physicals, UA dipsticks, patient intake. Delivered exceptional customer service to patients and visitors., Utilized knowledge of Workers’ Compensation and No Fault insurance to assist patients., Managed insurance billing processes for patient services., Utilized computer skills to maintain patient records and schedules., and proper Demonstrated professional telephone etiquette while communicating with patients..
  • Administered patient care and assisted with clinical procedures, enhancing overall patient experience.
  • Managed electronic health records (EHR) system ensuring accurate documentation and streamlined workflow.
  • Coordinated patient appointments, optimizing schedule efficiency and reducing wait times.

Medical Assistant/Receptionist

IMUA Orthopedics Sports & Health
Honolulu, HI
08.2017 - 11.2018
  • Front & Back office Taking vital signs entering into EPIC system. Akamai for Coordinated patient appointment scheduling using Akamai software.. Scheduling Responded to incoming phone calls to assist patients., scheduling patient, sending referrals, prescriptions, filling into patients charts. Prepared and set up medical laboratory equipment for testing procedures. medical laboratory equipment. Show patient to examination room and prepare them for the physician. Performed cleaning and sterilization of medical instruments following safety protocols. and sterilize instruments and dispose of contaminated supplies. Interviewed patients to gather medical information and measured vital signs, weight, and height. Record patients' medical history, vital signs, or information such as test results in medical records. Obtained prior authorization from RadMD for MRI procedures.
  • Coordinated patient scheduling to optimize clinic workflow and minimize wait times.
  • Managed patient intake processes, ensuring accurate documentation of medical histories and insurance information.
  • Assisted in preparing patients for examinations, providing support and comfort to enhance their experience.

Receptionist

Pearl City Medical Associates
Pearl City, HI
06.2016 - 04.2017
  • Akamai for scheduling, Managed incoming phone calls, Scheduled patients, sent referrals and prescriptions, and updated patient charts for accurate record-keeping. Prepared and arranged medical laboratory equipment, Communicated with doctors via messages to fill medications.
  • Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
  • Coordinated communication between patients and medical staff, enhancing overall service delivery.
  • Maintained accurate patient records using electronic health record systems, ensuring compliance with privacy regulations.

Medical Assistant - Externship

Michael Yee M.D + Albert Ing M.D-Cardiologist
Kailua, HI
09.2014 - 11.2014
  • Scheduled patient appointments to optimize office workflow. Greet and log in patients arriving at office. Performed general office duties, including answering telephones, taking dictations, and completing insurance forms to support operational efficiency. Arranged and calibrated medical laboratory equipment for optimal functionality. Show patient to examination room and prepare them for the physician. Clean and sterilize instruments and dispose of contaminated supplies. Interviewed patients to gather medical information and measured vital signs, weight, and height to ensure accurate health assessments. Record patients medical history, vital signs, or information such as test results in medical records.
  • Assisted cardiologists in patient examinations and diagnostic tests
  • Managed appointment scheduling and patient follow-ups efficiently
  • Documented patient medical histories and vital signs accurately

Office Assistant - Volunteer

Island Hauling/B&E Petroleum
Kaneohe, HI
05.2012 - 04.2014
  • Answered multiple phone lines promptly Processed fuel orders and additional requests, ensuring timely fulfillments Assisted customers with payment processing, facilitating smooth transactions Process Bank Deposit Complete task using 10key, Xerox machines, Fax machine, Computers & other office equipment Filed company records systematically for easy retrieval Utilize company email to send out reminders
  • Managed office supply inventory to ensure consistent availability and timely restocking.
  • Coordinated scheduling for meetings, enhancing communication among team members and clients.
  • Processed incoming correspondence, prioritizing urgent communications for prompt response.

Education

Certificate - Medical Assistant

Med-Assist School of Hawaii Inc
Honolulu, HI
01-2015

Skills

  • Career Internship I, II, III & IV4 years), AnatoClinical Procedures Human RelPatient CarenscriptioDirect patient care CliVital Signs ClinicaInjectionslinical LabCPRgy, Career Internship EKG Computer, Grad SeminaPhlebotomy techniquesMedical terminology I, II, & IIIAnatomy & Physiology I & II
  • Clinical Lab-HematoClinical Lab-UrinalysiPsy Human Relations(2 yePatient communicationPatienEMR / EHRns)EPIC, Akamai, communicationntPatieRecepFrontFront Office (Receptionistulingre, EMR, CPR, EKG, Receptionist, Medical Assisting (4 years)
  • ClinicalProcedure assistData entryge, TakingLaboratory specimen Specimens collectiInsurance processingActive listeningtive listening, MedicalMedical transcriptionngual communication, Patient Care, Holter monitoring
  • Office Procedures
  • Medical Computer
  • Grad Seminar & Pro
  • Medical terminology
  • 65 wpm
  • HIPAA compliance
  • Women’s health assistance
  • Holter monitoring
  • Sterile technique
  • Medical procedures
  • Procedure assistance
  • CPR
  • Phlebotomy techniques
  • Immunization administration
  • Specimen collection and processing
  • Medical procedures
  • Laboratory specimen collection
  • Insurance processing
  • Sterile technique
  • Women’s health assistance

Accomplishments

  • Electronic Medical Records: Best Practices  Proficient
  • May 2019
  • Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: https://share.indeedassessments.com/share_to_profile/7d7499c6381f7e765c65cbaed9511ae7eed53dc074545cb7
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Certification

Certified Medical Assistant (AAMA), June 2013 to January 2015, BLS/CPR, October 2019 October 2022

Additional Information

  • Skills:
  • Akamai, EPIC knowledge
  • Taking Vital Signs, 65 wpm, Scheduling
  • Active listening, Medical Assistance
  • English Language, Patient Care, Patient Preparations
  • (ECG) Electrocardiogram, 24-hr Holter Monitor

Personal Information

  • Title: Medical Assistant
  • Work Permit: Authorized to work in the US for any employer

Timeline

Medical Assistant II

Hawaii Island Community Health Center
10.2023 - Current

Medical Assistant

Waimanalo Health Center
12.2020 - 02.2023

Medical Assistant

Dr. David Samsami, MD - Keanebbohe
10.2018 - 09.2019

Medical Assistant/Receptionist

IMUA Orthopedics Sports & Health
08.2017 - 11.2018

Receptionist

Pearl City Medical Associates
06.2016 - 04.2017

Medical Assistant - Externship

Michael Yee M.D + Albert Ing M.D-Cardiologist
09.2014 - 11.2014

Office Assistant - Volunteer

Island Hauling/B&E Petroleum
05.2012 - 04.2014

Certificate - Medical Assistant

Med-Assist School of Hawaii Inc