Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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CHANTEL KREBS

Lexington

Summary

Experienced with patient care, administrative tasks, and clinical procedures. Utilizes strong communication skills and attention to detail to assist healthcare teams efficiently. Knowledge of medical terminology, patient interaction, and record management for optimal support in diverse healthcare environments.

Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Highly effective and comfortable working with people at all levels in organization.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

19
19
years of professional experience

Work History

Owner

Offshorepearliegirl
03.2013 - Current
  • Managed day-to-day business operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Established foundational processes for business operations.
  • Improved records management systems for leases and contracts to boost renewals timeliness.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers

Administrative Assistant

Mood Treatment Center
05.2020 - 12.2020
  • Working with Patients and Insurance companies with Copays
  • Billing and Collections
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Edited documents to improve accuracy of language, flow and readability.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.

Administrative Assistant

Rare French Bulldog
03.2006 - 06.2020
  • Filing paperwork and creating templates for owners business
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Booked airfare, hotel and ground transportation to coordinate office travel.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Executed record filing system to improve document organization and management
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Scheduled office meetings and client appointments for staff teams

Assistant Manager of Operations

IHOP
03.2011 - 06.2017
  • Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Enhanced employee management by developing schedules, tracking time and administering payroll.
  • Prepared annual budgets with controls to prevent overages.
  • Supervised operations team to support operational excellence and excellent customer service.

Education

Associate of Applied Science - Medical Assisting

Davidson Davie Community College
Thomasville, NC
12-2025

No Degree - Billing And Coding

AAPC.com

Some College (No Degree) - Real Estate

SuperiorSchoolofRealEstate.com

Some College (No Degree) - Sociology And Business

Riverside City College
Riverside, CA

Skills

  • Coaching & Development
  • Coaching and mentoring
  • Operations management
  • Verbal and written communication
  • Business Development
  • Business administration
  • Staff Management
  • Office administration
  • Spreadsheet management
  • Process optimization
  • Statistical data gathering
  • Verbal and written communication

Personal Information

Title: Medical Assistant Student

Timeline

Administrative Assistant

Mood Treatment Center
05.2020 - 12.2020

Owner

Offshorepearliegirl
03.2013 - Current

Assistant Manager of Operations

IHOP
03.2011 - 06.2017

Administrative Assistant

Rare French Bulldog
03.2006 - 06.2020

No Degree - Billing And Coding

AAPC.com

Associate of Applied Science - Medical Assisting

Davidson Davie Community College

Some College (No Degree) - Real Estate

SuperiorSchoolofRealEstate.com

Some College (No Degree) - Sociology And Business

Riverside City College

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CHANTEL KREBS