Chantel Martin
1531 E 1st St,Duluth
Summary
Dynamic professional with a proven track record at Mille Lacs band excelling in customer service and teamwork. Recognized for strong communication and problem-solving skills, I thrive in fast-paced environments, consistently delivering results while maintaining a positive attitude. Committed to continuous improvement and adept at multitasking to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Adult Work Experience Program {WEX}
Aanjibimaadizing
McGregor, MN
03.2020 - 09.2020
- Self-driven with strong personal accountability.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
Clubhouse Server / Bartender
Fondulac Band of Ojibwe
Cloquet
09.2012 - 11.2012
- Upheld strict hygiene standards through regular cleaning tasks, contributing to a healthy dining environment for both guests and staff members.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Assisted in training new servers on company policies, menu knowledge, and best practices for outstanding service.
- Fostered a welcoming atmosphere through engaging conversations and friendly demeanor, encouraging repeat visits from regular patrons.
- Handled high-pressure situations with grace, effectively managing large groups during busy hours.
- Promoted special events and offers to boost revenue during slow periods or holidays.
Security Officer
Fondulac Band
Cloquet, MN
08.2008 - 10.2008
- Monitored premises to ensure safety and security of guests and staff.
- Conducted regular patrols to detect and deter potential security threats.
- Responded promptly to incidents, maintaining calm and resolving conflicts effectively.
- Assisted in implementing safety protocols and emergency procedures for events.
- Enforced facility policies and procedures to maintain a secure environment.
- Utilized surveillance systems to monitor activities and deter unauthorized access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury..
- Checked and verified photo identification prior to granting facility access.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Issued access cards to authorized personnel to monitor access points.
Receptionist
Millelacs Band Reservation
McGregor Mn
03.2005 - 11.2006
- Implemented strategies for maintaining a welcoming environment, enhancing visitor experience significantly.
- Collaborated with team members to improve workflow processes, contributing to overall operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
DNR/firefighter
Millelacs Band
Millelacs Reservation
06.2005 - 09.2005
- Conducted regular equipment inspections to ensure operational readiness and compliance with safety standards.
- Assisted in fire prevention education programs, promoting community awareness and safety practices.
- Collaborated with team members during drills to improve response times and coordination efforts
- Responded to emergency calls, executing firefighting and rescue operations efficiently.
- Conducted fire prevention inspections, ensuring compliance with safety regulations.
- Operated firefighting equipment and tools, maintaining readiness for emergency situations.
- Assisted in training new recruits on safety protocols and operational procedures.
- Collaborated with team members during drills, enhancing response strategies and teamwork.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Education
GED -
No Diploma
NASkills
Verbal communication
Timeline
Adult Work Experience Program {WEX}
Aanjibimaadizing
03.2020 - 09.2020
Clubhouse Server / Bartender
Fondulac Band of Ojibwe
09.2012 - 11.2012
Security Officer
Fondulac Band
08.2008 - 10.2008
DNR/firefighter
Millelacs Band
06.2005 - 09.2005
Receptionist
Millelacs Band Reservation
03.2005 - 11.2006
GED -
No Diploma