Chantel Nelson
Millinocket
Summary
Dynamic professional with strong customer service and communication skills. Experienced in calendar management and office organization, ensuring smooth daily operations and effective team collaboration.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Chelsea Jewish Lifecare
Peabody
02.2020 - 03.2022
- Greeted visitors and directed them to appropriate departments promptly.
- Scheduled appointments and maintained organized calendar for office staff.
- Assisted in coordinating meetings, including room setup and technology support.
- Handled confidential documents with discretion and maintained filing systems.
- Communicated effectively with team members to streamline office operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Sales Manager
Carters Oshkosh
Saugus
04.2015 - 10.2019
- Led sales team to achieve targets and improve performance.
- Developed training programs for new sales staff and ongoing development.
- Managed inventory levels to ensure optimal stock availability for sales.
- Collaborated with marketing to create promotional campaigns for products.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Education
High School Diploma -
Lynn Classical High School
Lynn, MA05-2010
Skills
- Calendar management
- Office organization
- Document handling
- Communication skills
- Customer service
- Time management
- Problem solving
- Client communication
- Administrative support
- Guest relations
Timeline
Front Desk Receptionist
Chelsea Jewish Lifecare
02.2020 - 03.2022
Sales Manager
Carters Oshkosh
04.2015 - 10.2019
High School Diploma -
Lynn Classical High School
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