Chantel Osby
Meridian,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Teacher/Assistant Manager
Sumter County Opportunity
Livingston, AL
03.2018 - 03.2023
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Organized student performance and enrichment activities to facilitate learning.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Supervised children and participated with children in activities.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Laminated teaching materials to increase durability under repeated use.
Academic and Behavior Interventionist
9th Grade Freshman Academy
Meridian, MS
08.2017 - 03.2018
- Communicated with doctors and teachers regarding progress, setback and future plans.
- Performed intervention visits to collect data and assess developmental needs.
- Assisted with classroom observations to identify developmental delays and behavioral issues.
- Assessed students to identify obstacles and goals and plan IEPs accordingly.
- Coordinated development and implementation of students Individualized Education Plans (IEPs).
- Interpreted and reported on test results and discussed findings with teachers, administrators and caregivers.
- Promoted parent and teacher partnerships and communications to support students' educational goals.
- Monitored students' academic progress, mental health and sociability through ongoing individual assessments.
- Evaluated student academic, behavioral and emotional needs utilizing formal testing instruments.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Substitute Teacher, K-12
Kelleys Educational Staffing
Meridian, MS
09.2014 - 08.2017
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Managed high school classrooms during teacher absences.
- Created classroom environment conducive to learning and appropriate to student maturity and interests.
- Maintained rules of conduct that encouraged self-discipline and responsibility.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Engaged students in discussions to promote interest and drive learning.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
Supervisor of Operations
Andersons South Cafe and Grille
Meridian, MS
02.2013 - 09.2014
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Crafted operations best practices using audits and project management team feedback.
- Published customer satisfaction results from feedback forms and correspondence.
- Oversaw financial management, budget management, accounting and payroll activities.
- Generated performance and labor strategies to compete in new and existing markets.
- Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Tracked and replenished inventory to maintain par levels.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Enforced federal, state, local and company rules for safety and operations.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
Store Manager
Cefco Food Stores
Meridian, MS
05.2011 - 03.2013
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education
Associate of Applied Science - Early Childhood Education
East Central Community College
Decatur, MS05.2017
High School Diploma -
Meridian High School
Meridian, MS05.1994
Skills
- Interpersonal and Communication Skills
- Written and Verbal Communication Skills
- Collaboration and Teamwork
- Classroom Management
- Teacher Support and Collaboration
- Organizational and Planning Skills
- Relationship Building
- Experience with Diverse Student Populations
- Lesson Planning
- Communicating with Parents and Teachers
- Enthusiasm for Students and Teaching
- Scheduling and Coordination
- Punctual and Dependable
- Creating a Safe Learning Environment
- Classroom Maintenance and Inventory
- Administrative and Clerical Support
- Coordinating with Teachers and Specialists
- School Policy and Rules Enforcement
- Small Group and Individual Assistance
- Helping Students with Special Needs
- Classroom Behavior Management
- Organization and Prioritization
- Computer and Microsoft Office Skills
- Facilitating Online Learning
- Collaborative and Team-Oriented
- Attention to Detail
- Encouraging Participation and Inclusivity
- Instructional Exhibits and Displays
- Audio-Visual Demonstrations
Certification
- Staandard-CPR/AED/First-Aid
- Certifed Pharmacy Technician
- Silver-ACT Works Keys Test
Timeline
Teacher/Assistant Manager
Sumter County Opportunity
03.2018 - 03.2023
Academic and Behavior Interventionist
9th Grade Freshman Academy
08.2017 - 03.2018
Substitute Teacher, K-12
Kelleys Educational Staffing
09.2014 - 08.2017
Supervisor of Operations
Andersons South Cafe and Grille
02.2013 - 09.2014
Store Manager
Cefco Food Stores
05.2011 - 03.2013
Associate of Applied Science - Early Childhood Education
East Central Community College
High School Diploma -
Meridian High School
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