Chantel Pope
Saint Helens,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Sr. Routing Associate
Columbia Sportswear
11.2000 - Current
- Coordinate timely and accurate shipments.
- Ensure accuracy of orders and shipping documents.
- Identify and fix shipping errors.
- Collaborated with customer service teams to address client concerns and expedite orders when necessary.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
Shipping Specialist
Columbia Sportswear
05.2000 - 11.2000
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Used pallet jacks to stage & QC customer orders
- Invoiced bills of ladings
- Maintained an excel spreadsheet keeping track of pallet locations
- Moved shipment materials to and from designated areas using hand trucks.
- Proven ability to learn quickly and adapt to new situations.
VAS Coordinator
Columbia Sportswear
03.1999 - 05.2000
- Provided backup to VAS Supervisor to step in to assist with various tasks in supervisor's absence or whenever needed
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Trained new team members coming into the department.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Developed and maintained courteous and effective working relationships.
Material Handler
Columbia Sportswear
07.1998 - 03.1999
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Applied pricing tags & anti-theft sensor devices to materials destined for the Flagship Store.
Education
High School Diploma -
Roosevelt High School
Portland, OR06.1998
Skills
- Computer competencies
- Engaging with Diverse Customers
- Preparing reports
- Organization
- Creative Thinking
- Strong Communication and Interpersonal Skills
- Team Leadership
- Order Management
- Customer Assistance
Timeline
Sr. Routing Associate
Columbia Sportswear
11.2000 - Current
Shipping Specialist
Columbia Sportswear
05.2000 - 11.2000
VAS Coordinator
Columbia Sportswear
03.1999 - 05.2000
Material Handler
Columbia Sportswear
07.1998 - 03.1999
High School Diploma -
Roosevelt High School
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