Summary
Overview
Work History
Education
Skills
Timeline
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Chantel Presley

Chantel Presley

Buffalo,NY

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Accomplished Job Title skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Cititrends
05.2022 - Current
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.

Backroom Inventory Supervisor

Walmart
05.2012 - 05.2015
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Performed Timeframe inventory counts to verify stock levels.

Inventory Management Specialist

Kmartcorp
05.2003 - 05.2013
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Verified contents of inventory loads against Bills of Lading.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Managed inventory team to achieve optimal productivity and inventory control.
  • Utilized Software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
  • Completed Timeframe stock inventories to identify and address issues negatively impacting controls.
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Checked prices and calculated totals for accurate invoice processing.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.

Education

Associate Of Business Administration - Applied Science

Niagara County Community College
Sanborn, NY

Skills

  • Customer Service
  • Pivot Tables
  • Order Management
  • Staff Supervision
  • Records Maintenance
  • Staff Management
  • Issue Resolution
  • POS Systems Operations
  • Product and Service Sales
  • Goals and Performance
  • Time Management
  • Work Planning and Prioritization
  • Transaction Processing
  • Assignment Delegation
  • Inventory Counting
  • New Hire Training
  • Store Opening and Closing
  • Strategic Merchandising
  • Inventory Control
  • Customer Experience
  • Retail Operations
  • Customer Relations
  • Pricing and Markdowns
  • Verbal and Written Communication
  • Attention to Detail
  • Hiring and Training
  • Stock Rotation
  • Coaching and Mentoring
  • Regulatory Compliance
  • Sales Techniques
  • Incident Reports
  • Customer Service Management
  • Manage Operations
  • Shrink Minimization

Timeline

Assistant Store Manager

Cititrends
05.2022 - Current

Backroom Inventory Supervisor

Walmart
05.2012 - 05.2015

Inventory Management Specialist

Kmartcorp
05.2003 - 05.2013

Associate Of Business Administration - Applied Science

Niagara County Community College
Chantel Presley