Chantel Pringle
Jacksonville, FL,FL
Summary
To utilize experience and passion for positive client experiences. To provide efficient workmanship to impact client and business satisfaction within a challenging work environment. Authorized to work in the US for any employer Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Adecco Group, Florida
01.2019 - Current
- Audit weekly timesheets and invoice documentation ensuring it is complete, accurate, and authorized per contractual agreements with the client
- Submitting invoices to clients per requirements and within the client’s billing deadline
- Identifying and researching billing and/or payroll issues and taking steps to correct as appropriate
- Assisting the Cash Application department with proper posting of client payments
- Performing Account Receivable research to clear items from the aging, and performing collections weekly
- Communicating with Accounting regarding potential invoice write-offs accrual can be booked in the proper period
- Preparing a variety of reports mid-month and month end per request for client and sales reps.
GE Global Operations
08.2018 - 12.2018
- Navigated back office transaction in computer system
- Apply problem solving skills to resolve customer inquiries and disputes, and escalate using appropriate channels when necessary
- Answer approximately 300 incoming calls daily utilizing courteous and professional manner to collect information and identify customer needs.
Napco Imports /1-800 Flower
04.2016 - 07.2018
- Assists in month end closing procedures preparing analysis and information to support the financial closing process
- Support annual Budget and Long-Range Planning processes
- Analyze department timesheet submissions throughout the month for project accuracy and implications of spend
- Enter monthly invoices into customer-specific platforms.
Washington Mutual / JP Morgan chase
02.2007 - 12.2014
- Generated outbound calls with delinquent borrowers who are considered high-risk
- Research disputed items while resolving delinquencies and negotiation of equitable payment arrangement evaluate and select an appropriate workout
- Handled high volume calls, resolve calls at the first point of contact with responding to incoming phone calls regarding the customer service aspect of mortgage loans.
- Focused on verifying the accuracy of the Negotiator's review and analysis of our customer's financial ability and property information to ensure the most suitable workout arrived at the terms of the workout accurately
- Verified accuracy of the myriad closing documents, as well as system, updated 2
Education
Associate of Arts -
Florida State College
Bachelor of Science - Human Services
Florida State College
Skills
- People Soft, Siebel, Microsoft Office Citrix and lending portal, Sales Force, Oracle
- Communications skills, Productivity/Time Management
- Team Building Delegation, Trainability, Prioritization
- Decision-Making
- Written Communication
- Self-Motivated
- Interpersonal Communication
- Flexible and Adaptable
Timeline
Adecco Group, Florida
01.2019 - Current
GE Global Operations
08.2018 - 12.2018
Napco Imports /1-800 Flower
04.2016 - 07.2018
Washington Mutual / JP Morgan chase
02.2007 - 12.2014
Associate of Arts -
Florida State College
Bachelor of Science - Human Services
Florida State College
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