Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chantel Reyes

Pleasanton

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Teacher's Aide

Miss Josie's Learning Academy
09.2024 - Current
  • Support children with autism in classroom settings, helping implement learning activities and treatment goals.
  • Assist with classwork and activities to promote developmental progress.
  • Track progress, observe behaviors, and maintain accurate records to ensure goals are met.
  • Attend ongoing training to expand knowledge in behavioral interventions and best practices.
  • Fostered a positive classroom environment, promoting social skills and emotional development among students.

Sr. Auto Adjuster

USAA
04.2022 - 10.2024
  • Managed a high call caseloads with attention to detail, documentation, and regulatory compliance.
  • Communicated empathetically with clients, resolving issues and coordinating care when needed.
  • Evaluated auto claims to determine coverage and liability based on policy guidelines.
  • Conducted thorough inspections of damaged vehicles to assess repair needs and costs.
  • Collaborated with vendors and service providers to negotiate repair estimates efficiently.
  • Reviewed complex claims involving total loss scenarios, providing strategic recommendations for resolution.

Business Account and Store Manager

Verizon
03.2020 - 04.2022
  • Provided high level customer support, team leadership and problem resolution.
  • Maintained accurate documentation and ensured quality service delivery.
  • Oversaw daily operations, ensuring compliance with corporate policies and procedures.
  • Managed team performance, providing coaching and feedback to enhance productivity.

Teaching Assistant

Miss Josie's Learning Academy
05.2019 - 03.2020
  • Supported course instruction by preparing materials and facilitating classroom activities.
  • Assisted in developing lesson plans to enhance student engagement and learning outcomes.
  • Provided individualized support to students, addressing diverse learning needs and challenges.
  • Coordinated communication between instructors and students, fostering a collaborative learning environment.

Direct Care Specialist

Private Family
04.2017 - 05.2019
  • Provided direct care for a non-verbal child with severe autism and epilepsy.
  • Assisted with daily living activities, including feeding, meal prep, toileting, grooming, and medication support.
  • Monitored behaviors, seizure activity, and input/output logs, maintaining accurate time-stamped data.
  • Demonstrated reliability, patience and compassion while supporting the family’s needs.

Education

No Degree - Registered Behavioral Tech

Autisim Partnership Foundation
07.2025

High School Diploma - undefined

Pleasanton High School
06.2013

Skills

  • Client communication & Empathy
  • Strong Reliability & professionalism
  • Teamwork & Training Participation
  • Autism spectrum & developmental disability support
  • Behavioral tracking & data collection
  • Computer skills

Certification

  • RBT - Registered Behavior Technician (In progress)
  • Life, Accidental Health & HMO
  • Adjuster- P&C

Timeline

Teacher's Aide

Miss Josie's Learning Academy
09.2024 - Current

Sr. Auto Adjuster

USAA
04.2022 - 10.2024

Business Account and Store Manager

Verizon
03.2020 - 04.2022

Teaching Assistant

Miss Josie's Learning Academy
05.2019 - 03.2020

Direct Care Specialist

Private Family
04.2017 - 05.2019

High School Diploma - undefined

Pleasanton High School

No Degree - Registered Behavioral Tech

Autisim Partnership Foundation

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