Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Chantel Saavedra

Chantel Saavedra

Albuquerque,NM

Summary

I am a enthusiastic and high energy person who is careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity.

Overview

11
11
years of professional experience

Work History

Front-End Manager

Albertsons Market
Alburquerque, NM
02.2018 - Current
  • experience counting tills; Managing staff breaks as well as cash handling money from the safe to registers
  • worked cashiering and bill payments as well as money orders
  • I also have my server’s license
  • I have over 12 years of customer service experience
  • Input customer data into reservation systems and updated to reflect room changes.
  • Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Recommended metrics and models based on observed trends.
  • Identified needs of customers promptly and efficiently.
  • Collected, tracked and reviewed data to evaluate business and market trends.
  • Provided data-driven solutions to support decision making.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Front-End Supervisor and Stocker

Ross Dress For Less
01.2016 - 02.2018
  • At Ross I started as a stocker for clothing and merchandise; in this job I was responsible for quality checking products and organizing the clothing racks to gain sales
  • I was promoted to frontend supervisor after one year and became responsible for running the front end, counting registers, scheduling staff and making sure customer satisfaction needs were always met.
  • Coordinated employee schedules according to shift changes and availability.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Directed and supervised team of 15 employees in daily operations.
  • Responded to customer questions regarding products, prices and availability.
  • Analyzed financial data related to departmental budgeting activities on a regular basis.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Book Department Manager

Hastings
11.2012 - 01.2016
  • Working for Hastings was my first real job, and I stayed with the company until it closed
  • When I started, I was a cashier
  • I worked incredibly hard to get into a department where I could learn to merchandise product, order products and create a buyer friendly environment for guests.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
  • Organized files according to established procedures for easy retrieval later on.

Education

Animal Technician in training - Data Management Technology

CNM
02-2026

Graduated -

Los Lunas Highschool
04.2014

Skills

  • 12 years of customer service experience
  • Management skills
  • Experienced in using word and Excel
  • Skilled at deescalating situations
  • Taking inbound calls and finding solutions
  • Balancing tills
  • Fun and upbeat personality that drives sales
  • Performance Improvements
  • Customer Service
  • Documentation
  • Reporting
  • Cash Register Operation
  • Client Communication
  • Sales Planning
  • Cash Handling
  • Administrative Skills
  • Analytical Mastery
  • Listening Skills
  • Data Accuracy
  • Certified in 10-Key
  • Collecting Information
  • Document Preparation
  • File Management
  • Customer Relationship Management
  • Spreadsheet Management
  • Quality Assurance
  • Work Prioritization
  • Administrative Support

Personal Information

Title: Frontend Manager

Timeline

Front-End Manager

Albertsons Market
02.2018 - Current

Front-End Supervisor and Stocker

Ross Dress For Less
01.2016 - 02.2018

Book Department Manager

Hastings
11.2012 - 01.2016

Animal Technician in training - Data Management Technology

CNM

Graduated -

Los Lunas Highschool

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Chantel Saavedra