CHANTEL TRIEVEL
Conway,SC
Summary
Dedicated and focused professional with a proven track record of prioritizing tasks, managing multiple responsibilities simultaneously, and consistently achieving goals. Thrives in fast-paced environments and excels at problem-solving and decision-making. Seeking a role that offers increased responsibility and challenges to further contribute skills and expertise.
Overview
16
16
years of professional experience
Work History
AR Analyst
Keystone Clearwater Solutions
11.2021 - 10.2024
- Collaborated with cross-functional teams for accurate revenue recognition and efficient dispute resolution.
- Soley responsible for billing 8 clients, working on multiple job sites across various states in the Northeast
- Responsible for billing $12+ million in revenue on an annual basis
- Reduced delinquent accounts by consistently following up on past-due invoices and establishing payment plans with clients.
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in client accounts.
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Prepared and emailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Utilized Microsoft Excel, NetSuite(Oracle), OpenInvoice, Ariba, Smartsheet, and Mobility@Work software to manage invoices and payments.
- Reviewed accounts on weekly basis to assess aging and unbilled status'.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Supported management by processing invoices and documents with consistent on-time delivery.
Travel Coordinator/AP Accountant
Keystone Clearwater Solutions
08.2019 - 10.2023
- Created and implemented all processes for the company's internal travel department
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
- Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
- Arranged hotel accommodations for field and office employees, as well all related documentation.
- Consulted with internal employees and external clients to assess travel requirements, document needs and discuss options.
- Monitored travel arrangements closely to proactively handle potential disruptions or changes in plans.
- Established partnerships with individual Hotels to enhance service offerings and broaden available accommodations for employees travel needs.
- Maintained thorough and accurate records of transactions.
- Implemented new organizational systems for tracking employee information and bookings, increasing efficiency and reducing errors.
- Reviewed, coded and input invoices for travel-related services.
- Generated travel-related reports for management to facilitate decision-making.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating employee needs.
- Complied with company standards while preparing internal, informal and official documentation.
Staff Accountant
Greenwood Hospitality-Hilton Harrisburg
05.2015 - 08.2019
- Executed daily reports for multiple properties
- Performed daily deposit- Hilton Harrisburg
- Performed daily tax reconciliation-Hilton Harrisburg
- Performed monthly tax reconciliation-Hilton Garden Inn Hershey
- Reviewed and executed monthly Hilton Hhonors reimbursement statements
- Completed and submit monthly Whitaker Commissions
- Completed monthly bank audits of House banks
- Performed monthly inventories for Food and Beverage Departments
- Reviewed A/R agings for Bricco and Central Penn properties
- Prepared, reconciled and submitted of Airline groups billing
- Daily Reconciliation of The Hill Society Club receipting
- Assisted in posting daily A/R payments
- Handle customer service calls for Accounting Department
- Conducted root cause analyses on identified variances during the audit process, recommending corrective actions to prevent future occurrences.
- Streamlined the income audit process, implementing efficient methods to identify discrepancies and resolve issues quickly.
- Developed training materials to cross train colleagues on best practices in income auditing processes and procedures.
- Provided exceptional customer service by resolving billing disputes promptly and professionally, ensuring positive business relationships with guests and clients.
- Ensured compliance with all applicable laws and regulations by staying up-to-date on industry best practices and standards.
- Ensured timely reporting of financial data by adhering to strict deadlines for month-end closing procedures.
- Supported departmental goals through active participation in cross-functional initiatives and projects related to revenue assurance.
- Effectively managed multiple priorities simultaneously while maintaining attention to detail under tight deadlines.
- Maintained thorough documentation of all income audit findings, contributing to the transparency and accountability within the finance department.
- Enhanced financial accuracy by meticulously reviewing and reconciling daily revenue transactions.
- Followed established auditing processes to meet internal and regulatory requirements.
Assistant Group Supervisor
Gravel Hill Christian Childcare
09.2008 - 05.2015
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Arrived at assigned areas on time, prepared, and ready to work.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Incorporated music and play into developmentally appropriate activities.
- Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
- Served as positive role model, promoting healthy interpersonal behaviors.
- Increased student engagement during storytime by using animated voices, gestures, and props to bring stories to life.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Fostered creative expression among children through art projects, dramatic play opportunities, and music exploration activities.
- Improved communication between parents and staff by providing regular updates on student progress and upcoming events.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Education
High School Diploma -
Lower Dauphin High School
Skills
- 4 years of fully remote experience
- Microsoft Excel
- Payment reconciliation
- Accounts receivable management
- Invoice Processing
- Organization skills
- Excellent Communication
- Self Motivation
- Adaptability and Flexibility
- Team Collaboration
- Critical Thinking
Timeline
AR Analyst
Keystone Clearwater Solutions
11.2021 - 10.2024
Travel Coordinator/AP Accountant
Keystone Clearwater Solutions
08.2019 - 10.2023
Staff Accountant
Greenwood Hospitality-Hilton Harrisburg
05.2015 - 08.2019
Assistant Group Supervisor
Gravel Hill Christian Childcare
09.2008 - 05.2015
High School Diploma -
Lower Dauphin High School
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