Chantel Washington
Jacksonville,United States
Summary
Patient-focused professional who offers support in critical medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Experienced Healthcare team member proficient in biological specimen collection and emergency situation management. Demonstrated strengths in building relationships and prioritizing tasks. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician - CCHT
DaVita
Fleming Island, Florida
12.2024 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with dialysis procedures under the supervision of healthcare professionals.
- Educated patients on treatment processes and self-care techniques.
- Provided direct patient care, including vital signs, wound care and catheterizations.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Responsible for monitoring kt/v labs
Senior Clerk
State of Florida Department of Health
Jacksonville , FL
04.2023 - Current
- Processed incoming payments from customers and ensured accuracy of data entry into computer system.
- Managed daily operations of the office, including filing and organizing documents, answering phones, and responding to customer inquiries.
- Reviewed and verified accuracy of patient insurance information and billing documents.
- Supported office clerical functions using word processing and other software, email and office machines.
- Resolved customer complaints or escalated issues when appropriate to ensure customer satisfaction was met.
PCT II/Patient Care Technician - CCHT
Fresenius Kidney Care Dialysis
Orange Park, FL
06.2015 - 11.2021
- Surgical Development Systems
- Performed routine sterilization, cleaning and maintenance of hemodialysis machines and equipment.
- Provided skilled technical services for renal disease patients undergoing dialysis. Executes hands-on public health practices to maximize health status of individuals. Continually maintained positive attitude in emergent, stressful situations.
Phlebotomist
Snyder's Resident Care LLC
Jacksonville, FL
01.2014 - 02.2015
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Seniorbridge
CNA/AA
Jacksonville, Florida
04.2012 - 05.2013
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Processed documentation and troubleshot discrepancies to build client rapport.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
American Heritage Academy
Orange Park, FL06.2006
Associate of Science -
St. Johns River State College
Orange Park, FLSkills
- Clinical training
- Healthcare expertise
- Medical device products and services
- Clerical support
- Customer relations
- Adaptive team player
Certification
- BLS certification
- CCHT
Timeline
Patient Care Technician - CCHT
DaVita
12.2024 - Current
Senior Clerk
State of Florida Department of Health
04.2023 - Current
PCT II/Patient Care Technician - CCHT
Fresenius Kidney Care Dialysis
06.2015 - 11.2021
Phlebotomist
Snyder's Resident Care LLC
01.2014 - 02.2015
Seniorbridge
CNA/AA
04.2012 - 05.2013
American Heritage Academy
Associate of Science -
St. Johns River State College