Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Chantel West
Medical Assistant
Ogallala,Nebraska
Summary
Overview
10
years of professional experience
Work History
Wel-life Assistant Living
Care Assistant
02.2024 - Current
Job overview
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Ensured compliance with HIPAA regulations when handling sensitive patient information during documentation processes or interactions with family members.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Scheduled and accompanied clients to medical appointments.
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided compassionate and patient-focused care to cultivate well-being.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
- Recorded status and duties completed in logbooks for management.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Monitored and assisted residents through individual service plans.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Indian Hills
Dietary Aide
02.2023 - 03.2023
Job overview
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Identified opportunities for process improvements within the kitchen to increase productivity while maintaining high standards of quality control.
- Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into the meal rotation, ensuring variety and satisfaction.
- Kept all kitchen areas clean, tidy and free of hazards.
- Utilized POS system to receive and process food and beverage orders.
- Discarded outdated food products and maintained waste disposal procedures.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maverick Adventure's First Stop
Bakery Cashier
06.2021 - 10.2022
Job overview
- Contributed to increased revenue by upselling bakery items during peak business hours.
- Demonstrated knowledge of store promotions, events, and loyalty programs to inform customers about potential savings opportunities or rewards benefits.
- Changed register tapes, replaced employee supplies and washed windows and display cases.
- Discussed cake design options, available flavors and specific event needs.
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Stocked and faced bakery cases with daily offerings.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Participated in ongoing training sessions to continually improve skills related to product offerings, customer service techniques, and point-of-sale software updates.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Increased repeat business by fostering positive relationships with customers through engaging conversations about their preferences or needs.
- Maintained accurate records of production, shrink, sales, and inventory to support profits and revenue.
Internal Revenue Service, IRS
Tax Examiner
10.2021 - 06.2022
Job overview
- Prepared and reviewed federal and state tax returns to comply with corporate submission requirements.
- Prepared all federal and state income tax paperwork for extensions and returns.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
- Analyzed tax issues and made recommendations for remediation to management.
- Collaborated with team members to enhance overall efficiency and effectiveness within the department.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
- Communicated complex tax issues and terminology with others by explaining in easily-understood terms.
- Enhanced interdepartmental cooperation through regular collaboration with legal teams during dispute resolution processes.
- Prepared tax returns for individuals and businesses.
Arby's Restaurant
General Manager of Food Service
12.2013 - 06.2021
Job overview
- Negotiated pricing agreements with suppliers to secure cost-effective products without compromising quality or availability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Tracked food production levels, meal counts, and supply costs.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Monitored industry trends to stay ahead of competitors and continuously adapt operations as needed for continued success in the marketplace.
- Developed unique events and special promotions to drive sales.
- Coordinated with catering staff to deliver food services for special events and functions.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Drove revenue growth by identifying untapped market segments and developing targeted promotions to attract new clientele.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Oversaw training of more than [Number] team members.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Enhanced overall efficiency by streamlining food service processes and introducing new menu items.
- Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
- Purchased food and cultivated strong vendor relationships.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Education
Martinsburg CollegeMartinsburg, WV
Associate of Medical Assistant from Medical Assistant
02.2023
University Overview
Fremont High SchoolPlain City, UT
High School Diploma
05.2008
University Overview
Skills
- Laptop and Tablet Operation
- Physical Stamina
- Wound care maintenance
- First aid and safety
- Dementia Care
- Feeding Assistance
- Safety Compliance
- Problem-Solving
- Personal Oxygen Delivery
- Household Cleaning
- Emotional Resilience
- Behavior redirection
- Documentation
- Patient Assessments
- Care Plan Adherence
- Personal Care Aide (PCA)
- Client Transportation
- PPE Usage
- Patient Care
- Dependable and Responsible
- Meal Preparation
- Personal Hygiene Assistance
- Relationship Building
- Client satisfaction
- Cooking meals
- Schedule Maintenance
- Multitasking and Organization
- Problem Identification
- Bedside Care
- End of life care
- HIPAA Compliance
- Diet and Nutrition
- Toileting support
- COVID-19 Safety Policies
- Decision-Making
- Flexible Schedule
Timeline
Care Assistant
Wel-life Assistant Living
02.2024 - Current
Dietary Aide
Indian Hills
02.2023 - 03.2023
Tax Examiner
Internal Revenue Service, IRS
10.2021 - 06.2022
Bakery Cashier
Maverick Adventure's First Stop
06.2021 - 10.2022
General Manager of Food Service
Arby's Restaurant
12.2013 - 06.2021
Martinsburg College
Associate of Medical Assistant from Medical Assistant
Fremont High School
High School Diploma
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