Summary
Overview
Work History
Education
Skills
Timeline
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Zae Wright

Woodbury,NJ

Summary

Dedicated and diligent professional with a strong work ethic. Adept at collaborating effectively within team environments. Known for quickly grasping new concepts and adapting to evolving situations, showcasing a natural ability to learn and grow.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

UPS
11.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Proved successful working within tight deadlines and a fast-paced environment.

Customer Service

CSI Group
06.2024 - 08.2024
  • Worked with sales team to identify potential leads
  • Documenting call data and uploading it into various systems
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Answered questions about company offerings with knowledgeable responses about products and services.

Pool Maintenance Technician

Millennium Pools And Spas
04.2020 - 07.2020
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Enhanced pool water quality by conducting regular chemical balancing and treatment processes.

Host/Server

Woodside Deli
01.2018 - 01.2020
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

High School Diploma -

Seneca Valley
Germantown
05-2016

Skills

  • Creative
  • Adaptable
  • Conflict Resolution
  • Self-motivated and disciplined
  • Team collaboration
  • Problem-solving
  • Exceptional customer service

Timeline

Warehouse Worker

UPS
11.2024 - Current

Customer Service

CSI Group
06.2024 - 08.2024

Pool Maintenance Technician

Millennium Pools And Spas
04.2020 - 07.2020

Host/Server

Woodside Deli
01.2018 - 01.2020

High School Diploma -

Seneca Valley
Zae Wright