Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Chantel Hocker

Chantel Hocker

Phoenix,AZ

Summary

Organized Receptionist and Appointment Setter with numerous years of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.

Overview

13
13
years of professional experience

Work History

Front Desk / Appointment Setter

AH.BODYWORX
Phoenix, AZ
12.2020 - Current

Managing phone calls, emails, chats, and socials.

Setting appointments and following up with clients to maintain relationships. Collecting payments, sending invoices, maintaining an accurate billing information, maintaining supplies and materials in stock.

Making calls to suppliers and potential clients to increase sales and relationships.

Unloader

United Parcell Service UPS
10.2022 - 06.2023

While following safety protocols, unloaded, loaded, sorted, scanned, and tagged all mail envelopes and boxes. Safely lift up to 70 lbs on to sorting belts and notifying our leads about any hazardous material spillage. Working in a fast pace environment to be able to send delivery trucks out on time.

Customer Service Representative

Arizona contractor license center
03.2017 - 01.2021

Greeted customers and actively listened to their issues to give the best possible solution. Input clients information in to database to register them into classes. Sold Study material and maintained accurate count of inventory and cash drawer. Followed up with clients to make sure they were on track to examination. Created LLC and Licensing with the State. Maintained files and accurate notes detailing any issues with client, file process, or any other important matter.

Flooring Sales Specialist

The Home Depot
05.2016 - 03.2017

Engaged with clients and took detailed orders of materials needed and input orders in database. Take payments and submit orders, keeping track of orders and delays, contacted client upon order arrivals and followed up on clients satisfaction .

Assembly Line Production Worker

Taser International / Axon
Scottsdale, AZ
09.2011 - 11.2014

Operated various tools and equipment proficiently for faster product assembly without compromising quality. Triple checked work before passing product to the next spot and before starting my portion of work. Ensured all electrical portions were properly working.

Sales Representative

Avon Products
Phoenix, az
12.2011 - 12.2015

Ran campaigns and produced sales for avon. Responsible for inputting customers orders into data base and keeping track of them while updating client.

Responsible for handling money, taking and making payments and handling proper change.

Stayed up to date on new products and sales tactics.

Education

Diploma -

Carl Hayden High School, Phoenix, AZ
05.2011

Skills

  • Bilingual (fluent in English and Spanish)
  • Data Entry and filing
  • Cold Calling
  • Front desk
  • Microsoft Excel
  • Office Administration
  • Appointment Scheduling
  • Payment Collection
  • Data Verification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Unloader - United Parcell Service UPS
10.2022 - 06.2023
Front Desk / Appointment Setter - AH.BODYWORX
12.2020 - Current
Customer Service Representative - Arizona contractor license center
03.2017 - 01.2021
Flooring Sales Specialist - The Home Depot
05.2016 - 03.2017
Sales Representative - Avon Products
12.2011 - 12.2015
Assembly Line Production Worker - Taser International / Axon
09.2011 - 11.2014
Carl Hayden High School - Diploma,
Chantel Hocker