CHANTELL BAKER
Amarillo,TX
Summary
Detail oriented operations and administrative professional with experience coordinating workflows, managing documentation, communicating across teams, supporting customers and patients, and keeping deadline driven work on track. Experienced in retail operations, financial services, and an orthopedic surgery office environment. Business Law student with strong organization, follow through, accuracy, and comfort working across multiple priorities.
Overview
3
3
years of professional experience
Work History
Operations Manager
Ulta Beauty
Amarillo, USA
01.2026 - Current
- Coordinate daily operational priorities, inventory processes, merchandising initiatives, promotional execution, and team workflows in a fast paced retail environment.
- Organize assignments and follow up across team members to keep projects, deliverables, and recurring deadlines on track.
- Gather and review operational information, identify discrepancies or opportunities, and communicate organized updates and priorities to store leadership.
- Maintain accurate operational documentation and support compliance with recurring company processes and time sensitive requirements.
- Support team communication, scheduling needs, task delegation, and cross functional execution between leadership and associates.
Front Desk & Referral Specialist
Orthopedic Surgeon's Office
Amarillo, USA
01.2025 - 01.2026
- Coordinated patient referrals, appointment scheduling, records, incoming documentation, and administrative follow up for an orthopedic surgery practice.
- Communicated with patients, referring offices, providers, and outside organizations to gather information and keep referrals and requests moving forward.
- Reviewed referral information and records for completeness, followed up on missing documentation, and maintained organized, accurate patient information.
- Managed multiple time sensitive requests while protecting confidential information and providing clear, professional communication.
Branch Supervisor
Banking
Amarillo, USA
01.2024 - 01.2025
- Supported daily branch operations, employee workflows, customer communications, financial documentation, and compliance in a detail focused environment.
- Reviewed records and transactions for accuracy, identified missing or inconsistent information, resolved discrepancies, and escalated issues when needed.
- Helped coordinate daily priorities and ensured operational and service responsibilities were completed accurately and on time.
- Handled confidential customer and financial information with discretion while maintaining organized records and strong attention to detail.
Skills
- Operations Support
- Cross Functional Coordination
- Administrative Support
- Written & Verbal Communication
- Scheduling & Follow Up
- Reporting & Metrics
- Data Entry & Recordkeeping
- Documentation & Compliance
- Microsoft Office/Productivity Tools
- Customer & Patient Communication
- Process Improvement
- Confidential Information
Timeline
Operations Manager
Ulta Beauty
01.2026 - Current
Front Desk & Referral Specialist
Orthopedic Surgeon's Office
01.2025 - 01.2026
Branch Supervisor
Banking
01.2024 - 01.2025