Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Chantell Gerety

West Long Branch,NJ

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

22
22
years of professional experience

Work History

Prisioner Service Branch

US Army
Camp Arifjan, Kuwait
05.2023 - Current
  • Maintaining and updating administrative information concerning prisoners such as sentence computation, victim/witness list, prisoners funds and mail distribution.
  • Prisoner in-processing. Prisoner out-processing.
  • Scheduling of all appointments, medical, legal and visitations.
  • Prepare annual victim witness reports.
  • Review legal packets for prisoner's in-processing and out-processing.
  • Supervise and direct administrative, medical, and supply sections through all status activities.
  • Coordinate Prisoners' Transfers.
  • Supervise HR NCO and Medical NCO.
  • Assists the division commander in the execution of readiness programs, with special emphasis on strength maintenance, personnel and training readiness.
  • Work involves directly supervising and evaluating unit personnel.
  • Work includes responsibility for planning, directing, and coordinating division operations and training in the respective areas.
  • Direction is exercised over commissioned and non-commissioned officers, troops, and civilian personnel with the power and authority of a general officer subject to the orders and direction of the division commander and/or the Adjutant General.
  • Assistant for deputy commanding general of an Army National Guard division with responsibility for the training, discipline, administration, and efficiency of subordinates.
  • Coordinate operations and training with subordinate commanders, active component personnel, and attached organizations to ensure compliance with policies and regulations.
  • Conduct risk assessments and enforces/develops safety regulations and standards.
  • Make recommendations to the division commander concerning personnel actions, such as appointments, promotions, reassignments, and performance recognition.
  • Recommend calls to active duty and the employment of other personnel or logistical resources as may be required.
  • Actively support and promote EEO, upward mobility, and other special emphasis programs.
  • Set performance standards for subordinate commanders.
  • Conduct inspections and review of work and personnel assets to ensure maximum utilization of resources.
  • Recommend action to increase productivity and attain goals and objectives.
  • Review Inspections, investigations, and reports for the troops under our command.
  • Oveersee appoinments boards of inquiry and courts-martial.
  • Receive and respond to complaints and grievances, and takes appropriate disciplinary action as needed.
  • Prepare staff and executive level studies in fiscal and personnel administration, resource management, public relations, and other areas.
  • Establish and maintain liaison with representatives of other state agencies and public and private organizations.
  • Ensure quality assurance by monitoring team performance against established goals.
  • Developed effective communication channels between Command Staff and the branch's personnel.
  • Conduct regular meetings with staff to discuss progress towards goals.

Army Reserve Administrator

US Army
Red Bank, NJ
02.2008 - Current
  • Responsible for monitoring and reporting annual medical requirements, Periodic Health Assessment, visual hearing, dental screenings, immunization compliance and permanent profiles.
  • Served as the medical operations, medical logistics and patient administration subject matter expert.
  • Managed 320 Soldiers health and dental assessments, reviewed, analyzed, and made recommendations to commanders and staff on all matters of medical processing.
  • Scheduled and processed pay for all medical and dental appointments.
  • Served as the proponent for the Military Police Detachment providing regulatory guidance on issues concerning all aspects of administrative operations.
  • Prepared commanders' policies and standard operating procedures. received, revied, coordinated, prepared, finalized and track actions to include, military pay actions, request for orders, in-out processing, leave processing, awards, officers and enlisted evaluations, promotions, and sponsorship program.
  • Made detailed regulatory and procedural review of special actions cases to determine the sufficiency of the content and validity of each action. Point of contact for all inquiries pertaining these actions.
  • Performed record management duties including establishing, maintaining, consolidating, and purging personnel and individual mobilization and medical records.
  • Acted for the commander in exercising the functions of the command.
  • Assisted the commander in establishing goals and objectives to set priorities to accomplish organizational goals.
  • Directed the work of full-time support personnel; assigned, distributed, and reviewed work of subordinate unit sections and personnel.
  • Reviewed incoming directive, policies, and instructions for effect on unit functions.
  • Developed, recommended, and took appropriate action to implement changes.
  • Made recommendations to resolve problems in administrative policies.
  • Served as Family Coordinator for the unit. managed the unit supply program.
  • Facility manager in charge of over $10, 000,000.00 in property and equipment without losses or discrepancies.
  • Organized employee orientation and training programs.
  • Conducted recruitment activities, including screening resumes and interviewing applicants.
  • Assisted with budget preparation related to human resource costs.
  • Participated in collective bargaining negotiations between union representatives and management teams.
  • Advised employees on benefits packages such as health insurance plans, retirement savings accounts, vacation time.
  • Coordinated safety programs for staff members such as emergency response drills or hazard awareness trainings.
  • Facilitated communication between supervisors and employees concerning work rules or expectations.
  • Analyzed current trends in human resources management strategies.
  • Reviewed employee handbooks to ensure accuracy of content.
  • Oversaw exit interviews with departing staff members to determine reasons for leaving the company.
  • Provided essential support to address individual HR needs of employees.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Established and generated various reports to verify HR compliance.
  • Partnered with senior HR team to communicate company standards and policies.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Onboarded technology to make remote work scalable for company.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Handled employee discipline and termination to address policy infractions.
  • Suggested promotions and wage increases according to employee performance.
  • Aligned HR policies with federal and local regulations.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Helped with employee transfers and referrals.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Scheduled meetings with employees to address concerns and grievances.
  • Developed employee orientation and training programs for new hires.
  • Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.

Human Resources Sergeant

Department of Defense Education
Red Bank, NJ
09.2002 - 05.2023
  • Assisted in the development of new administrative systems, procedures and policies.
  • Managed office supplies inventory and placed orders when necessary.
  • Maintained filing system for important documents such as contracts and invoices.
  • Coordinated meetings, conferences, travel arrangements.
  • Provided general administrative support to staff members.
  • Processed payroll information according to established guidelines.
  • Developed spreadsheets to track project progress, budgets and other related data.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Conducted research on requested topics using reliable sources.
  • Compiled statistical data from a variety of sources for analysis purposes.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Supported departmental activities by providing clerical assistance as needed.
  • Assisted with budget preparation by collecting financial data from departments heads.
  • Designed forms and templates to streamline workflow processes within the organization.
  • Responded promptly to customer complaints in a professional manner.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
  • Developed innovative strategies to establish best practices, promoting profitability.
  • Researched and developed administrative policies, procedures and guidelines to facilitate operations.
  • Maintained positive working relationship with fellow staff and management.
  • Identified and led cost management initiatives to achieve quantified results.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Worked closely with human resources to support employee management and organizational planning.
  • Organized client meetings to provide project updates.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Assessed company operations for compliance with safety standards.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Implemented strategies to take advantage of new opportunities.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Analyzed company's expenditures and developed financial models.
  • Analyzed key performance indicators to identify effective strategies.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Performed data entry tasks into computer databases from paper documents.

Education

Associate of Arts - Social Science

Brookdale Community College
Lincroft, NJ
05-2020

Skills

  • Staff Assignments And Supervision
  • Inter-Department Collaboration
  • Inbound And Outbound Calling
  • Coordination
  • Regulatory Compliance
  • Continuous Improvement
  • Escalated Customer Support
  • Performance Evaluations
  • Policy Improvement
  • Team Performance
  • Key Performance Indicators
  • Staff Management
  • Team Training And Leadership
  • Skilled Trainer
  • Work Prioritization
  • Staff Monitoring

Languages

Spanish
Professional

References

References available upon request.

Timeline

Prisioner Service Branch

US Army
05.2023 - Current

Army Reserve Administrator

US Army
02.2008 - Current

Human Resources Sergeant

Department of Defense Education
09.2002 - 05.2023

Associate of Arts - Social Science

Brookdale Community College

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Chantell Gerety