Chantell Pfitzer

• Developed customized security protocols, safeguarding the privacy and safety of residents and guests.
• Developed tailored training programs for new staff hires, expediting their integration into team operations while enhancing overall performance levels.
• Enhanced estate efficiency by implementing streamlined systems for financial management and maintenance planning.
• Collaborated with architects and designers during construction projects to ensure alignment with aesthetic vision and functionality requirements of the residence.
• Collaborated with legal advisors to manage property-related matters such as zoning regulations, estate planning, or contractual agreements.
• Managed household budgets effectively, optimizing resources to meet short-term goals and long-term financial objectives.
• Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
• Developed budgets for commercial development and maintenance of facilities.

• Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.

• Maintained appropriate filing of personal and professional documentation.

• Oversaw personal and professional calendars and coordinated appointments for future events.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Attended meetings, took notes and tracked action items.

• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.

• Utilized personal and professional networks to identify, acquire and manage new clients.

• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.

• Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.

• Screened calls and emails and responded accordingly to support executive correspondence.
• Oversaw building and maintenance of outdoor facilities such as picnic areas, playgrounds, exercise facilities and pools.
• Kept properties in compliance with local, state and federal regulations.
• Served as point of contact between clients and managerial staff.
• Documented and distributed meeting notes to identify, analyze and improve workflows.
• Organized envelopes, postage and mail correspondence for staff and leadership.
• Organized and coordinated conferences and monthly meetings.
• Filed paperwork and organized computer-based information.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
• Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.

• Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Managed residential properties and prepared homes for clients prior to arrival.

• Facilitated effective communication between family members residing on the property through weekly meetings that addressed concerns or updates about ongoing projects.
• Created detailed inventories of valuable assets within the estate, ensuring accurate recordkeeping for insurance purposes.
• Handled complex logistical arrangements for both domestic and international travel plans of residents or guests affiliated with the estate.
• Coordinated seamless transition during seasonal relocations between multiple properties under my management.