Chantelle Benson
Kearney,NE
Summary
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Good Samaritan St. Lukes
08.2023 - 12.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
CNA/Housekeeper/Laundry Attendant
Rock County Hospital/ Long Term Care
08.2018 - 08.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in-bed unit by continuously checking in with patients and families and quickly providing care.
- Maintained best-in-class standards for individualized care in -bed unit by continuously checking in with patients and families and quickly providing care.
- Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
- Checked supply availability and laid out instruments for [Type] patient rooms.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Worked with [Job title] to complete [Number] [Type] and [Type] daily treatments.
- Assisted coworkers in switch from [Software] to [Software] and completed subsequent training sessions in [Number] days.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Checked supply availability and laid out instruments for patient rooms.
Cook
Allen's Pizza Place
05.2013 - 08.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Ordered and received products and supplies to stock kitchen areas.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
Waitress
Allen's Pizza Place
05.2013 - 08.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Education
High School Diploma -
Pine Ridge Job Corps
Chadron, NE05.2010
Skills
- Charting Expertise
- General Housekeeping Abilities
- Companionship and Emotional Support
- Catheter Change and Preparation
- Wound Care
- Feeding Assistance Expertise
- Mobility Assistance Needs Understanding
- Admitting Support
- Recording Vital Signs
- Trustworthy Companion
- Patient Relationship-Building
- Compassionate Caregiver
- Oral Hygiene
- Interdisciplinary Communication
- Efficient and Reliable Team Player
- Complex Problem-Solving
- Performing Patient Intakes
- Medical Procedures Understanding
- Light Housekeeping
- Activity Coordination
- Dementia and Alzheimer's Knowledge
- Documenting Behaviors
- Family Communication
- ADLs Assistance
- Emotional and Social Support
- Supporting Personal Needs
- Family Support and Assistance
- Quality Assurance Controls
- Inpatient Care
- Patient Assessments
- Bed Transfers
- Quality Patient Care
- Promoting Healthy Habits
- Nursing Standards
- Emotional Intelligence
- Collecting Specimens
- Observation Documentation
- Monitor Vitals
- Infection Control Procedures
- Patient-Focused Care
- Patient Safety Management
- Monitoring Fluids
- Nursing Assistance
- Room Cleaning and Restocking
- Bed Making and Linen Changes
- Medical Terminology Knowledge
- Wheelchair Assistance
- Preparing Devices
- Output Monitoring and Reporting
- Range of Motion Exercises
- Calm Under Stress
- Toileting Assistance
- Vital Signs Monitoring
- Compassionate Communication
- Professionalism
- Multitasking Abilities
- Teamwork and Collaboration
- Problem Solving
- Adaptability and Flexibility
- CPR Certification
- Compassion and Empathy
- Feeding Assistance
- Maintaining Confidentiality
- Basic Life Support
- Infection Control
- Bathing Assistance
- Patient Transfers
- Conflict Resolution
- Stress Management
- Organizational Skills
- Patient Care
- Attention to Detail
- Care Plan Implementation
Accomplishments
4/2023 CPR/AED completed program
Certification
CPR/AED certification 4/2023
BLS certification Issued 4/28/23 renew by 4/2025
Timeline
CNA
Good Samaritan St. Lukes
08.2023 - 12.2023
CNA/Housekeeper/Laundry Attendant
Rock County Hospital/ Long Term Care
08.2018 - 08.2023
Cook
Allen's Pizza Place
05.2013 - 08.2023
Waitress
Allen's Pizza Place
05.2013 - 08.2023
High School Diploma -
Pine Ridge Job Corps
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