Chantelle Cox
Salt Lake City,UT
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 5 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Neuro Rehabilitation Patient Care Technician
INTERMOUTAIN MEDICAL CENTER
06.2023 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assisted in complex patient transfers in adherence to their rehabilitation needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives and administering tube feeds as necessary
- Cared for patients with diagnoses such as traumatic brain injuries, spinal cord injuries, strokes, and debility.
- Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Assisted nursing staff with medical procedures to support patient care plans.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Preformed catheterization and bowel care in accordance with bladder and bowel training.
Behavioral Health Technician
Highland Ridge Hospital
10.2023 - 12.2023
- Applied analytical skills to record and interpret patient behavior data
- Collaborated with supervisor and team to optimize treatment plans
- Demonstrated resilience in crisis situations, contributing to a safe hospital environment
- Managed behavioral assessments, enhancing patient care quality
- Facilitated crisis interventions, ensuring patient safety.
Patient Registration
R1 RCM at primary children's hospital
08.2022 - 08.2023
- Enhanced patient registration experience by efficiently gathering and verifying required information.
- Contributed to the overall success of the practice by taking on additional responsibilities as needed, such as assisting with patient registration or appointment scheduling during peak hours.
- Collaborated with clinic staff to streamline patient registration processes, resulting in reduced wait times.
- Assisted in training new Patient Registration Associates, sharing best practices and company protocols.
- Verified by telephone or internet eligibility and benefits for third-party payer insurance from information provided on patient registration form.
Med Tech/Caregiver
Welcome Home Assisted Living of American Fork
09.2021 - 08.2022
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Trained new staff members in laboratory procedures, contributing to overall team success and cohesion.
- Delivered compassionate end-of-life care, providing comfort and dignity during the final stages of life.
Caregiver
Utah State Developmental Center
10.2018 - 03.2021
- Administered medication to residents, ensuring correct dosage and timing
- Provided personal care services including bathing and dressing
- Prepared nutritious meals tailored to individual dietary needs
- Managed crisis situations, ensuring safety and calm resolutions
- Enhanced residents' quality of life through compassionate, dedicated care
- Facilitated daily living activities, boosting independence and well-being
- Implemented personalized care plans, focusing on individual needs and preferences.
Assistant Manager
Five Guys
02.2017 - 05.2018
- Implemented innovative training programs for crew members, boosting overall team performance
- Solved complex operational challenges, improving store efficiency
- Made significant impact on store performance through effective leadership and management
- Boosted team efficiency by streamlining inventory processes as Assistant Manager.
Sales Associate/Cashier/Customer Service
Stockroom
09.2016 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Trainer/Cashier/Dessert Specialist
Culvers
05.2015 - 09.2016
- Trained new employees, fostering a collaborative work environment
- Managed efficient drive-thru services, enhancing customer satisfaction
- Mastered dessert preparation, ensuring quality and timely delivery.
Education
Sophmore in Nursing -
Joyce University
Draper, UT09.2023
High school diploma -
Utah Virtual Academy
Murray, UT05.2018
Skills
- Assistant Manager Experience
- Caregiving
- HIPAA
- Patient Observation
- Catheter Care
- ADL support
- Specimen Collection
- Professional Bedside Manner
- Emergency Response
- Time Management
Additionalinformation
First Aid Certification, CPR Certification, MANDT, Certified Nursing Assistant (CNA), 06/01/23
Personal Information
Age: 24
Certification
- CNA - Certified Nursing Assistant
- CPR Certified
Timeline
Behavioral Health Technician
Highland Ridge Hospital
10.2023 - 12.2023
Neuro Rehabilitation Patient Care Technician
INTERMOUTAIN MEDICAL CENTER
06.2023 - Current
Patient Registration
R1 RCM at primary children's hospital
08.2022 - 08.2023
Med Tech/Caregiver
Welcome Home Assisted Living of American Fork
09.2021 - 08.2022
Caregiver
Utah State Developmental Center
10.2018 - 03.2021
Assistant Manager
Five Guys
02.2017 - 05.2018
Sales Associate/Cashier/Customer Service
Stockroom
09.2016 - 02.2017
Crew Trainer/Cashier/Dessert Specialist
Culvers
05.2015 - 09.2016
Sophmore in Nursing -
Joyce University
High school diploma -
Utah Virtual Academy
Similar Profiles
Salvador RodriguezSalvador Rodriguez
REGISTERED NURSE at INTERMOUTAIN HEALTHCARE EMERGENCY DepartmentREGISTERED NURSE at INTERMOUTAIN HEALTHCARE EMERGENCY Department
Rachel RamirezRachel Ramirez
Nutrition Service Worker at Intermoutain HealthNutrition Service Worker at Intermoutain Health
Jaimie AndersonJaimie Anderson
Receiving Clerk at Intermoutain FarmersReceiving Clerk at Intermoutain Farmers
Jeremy CoatesJeremy Coates
Director – Professional Services at AuthoriumDirector – Professional Services at Authorium
Maylena WeeksMaylena Weeks
Salon Manager/Master Stylist at Amazing Cuts & ColorSalon Manager/Master Stylist at Amazing Cuts & Color