Summary
Work History
Education
Skills
Timeline
Generic

CHANTELLE GOMEZ

Bronx

Summary

Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences. Advanced skills in Google Docs, Excel, and email management seeks an entry-level role, leveraging experience from Olive Garden and to enhance operational efficiency.

Work History

Host

OLIVE GARDEN
03.2023 - 08.2023
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Delivered high chairs and boosters to over 100 or more families per shift, improving customer satisfaction.
  • Assisted Bussers with cleaning tables and by taking the dirty dishes in the kitchen as well as helping the servers serve food to the customers.
  • Managed reservation system to optimize table turnover and guest flow.
  • Sweeping the bathroom floors of the women's and family restrooms and wiping down the toilets seats.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Changing the toilet paper or soap dispensers each shift.
  • Preparing and organizing utensils such as spoons, knifes, and forks in baskets to give out to customers when seated at their tables.
  • Organizing menus for kids and adults at the host stand to give out when seated.
  • Managed reservations for each guests and preparing their tables in advance according to the number of guest that will be present.

Education

No Degree - Psychology

Colorado Christian University
Lakewood, Colorado
06-2027

High School Diploma -

Bronx Academy Of Letters
Bronx, New York
06.2016

Skills

  • Advanced in Google Docs and Excel Spreadsheet
  • Google PowerPoint presentation
  • Editing skills
  • E-commerce or online website building
  • Customer service
  • Detail-oriented

Timeline

Host

OLIVE GARDEN
03.2023 - 08.2023

No Degree - Psychology

Colorado Christian University

High School Diploma -

Bronx Academy Of Letters