Chantelle Gross
Puyallup,WA
Summary
Professional customer service specialist with focus on sales and client satisfaction. Proven ability to manage customer interactions and resolve issues, contributing to business goals. Known for collaborative team efforts and adaptability in dynamic settings, ensuring reliable and consistent performance.
Overview
15
15
years of professional experience
Work History
Teacher's Assistant
Treasure Island Preschool
09.2017 - 06.2018
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
Sales Clerk
Fred Meyer
11.2007 - 07.2008
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Helped customers complete purchases by collecting payments, and bagging purchases.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Customer Service Representative
Walmart
08.2003 - 11.2007
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
Education
High School Diploma -
San Benito High School
San Benito, TXSkills
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Collaborative teamwork
- Professionalism and courtesy
- Conflict resolution
Timeline
Teacher's Assistant
Treasure Island Preschool
09.2017 - 06.2018
Sales Clerk
Fred Meyer
11.2007 - 07.2008
Customer Service Representative
Walmart
08.2003 - 11.2007
High School Diploma -
San Benito High School
Similar Profiles
Shannon SeippShannon Seipp
Preschool Teacher and Administrative Assistant at Chapel Hill PreschoolPreschool Teacher and Administrative Assistant at Chapel Hill Preschool
Mike TiptonMike Tipton
Security Officer at Treasure Island Resort and CasinoSecurity Officer at Treasure Island Resort and Casino
Jesse FraireJesse Fraire
Engineer at Treasure Island Hotel & CasinoEngineer at Treasure Island Hotel & Casino
Michael AustinMichael Austin
Rebar Fabricator at Nucor Rebar FabricationRebar Fabricator at Nucor Rebar Fabrication
Austin G. SpringsAustin G. Springs
National Director of Data Center IFM Operations (US & Canada) at Frontier MiningNational Director of Data Center IFM Operations (US & Canada) at Frontier Mining