Chantelle Johnson
Homestead,FL
Summary
Compassionate and dedicated healthcare professional with experience at East Ridge Retirement Village, excelling in patient communication and safety. Proven ability to enhance patient comfort and streamline transport processes. Skilled in problem resolution and patient escorting, ensuring timely and secure transfers while maintaining confidentiality and care standards.
Overview
1
1
year of professional experience
Work History
Patient Transporter
East Ridge Retirement Village
01.2025 - Current
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Ensured timely arrival for appointments, managing patient transport schedules efficiently.
- Coordinated with medical staff to ensure smooth transfer processes for patients.
Healthcare Security Specialist
Regions Security
12.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitor entrances, exits, and restricted areas to prevent unauthorized access.
- Respond to emergency calls, alarms, or disturbances.
- Assist medical staff during potentially volatile situations (e.g., agitated patients or family members).
- Enforce hospital rules, visitor policies, and safety protocols.
- Report violations or unusual behavior to supervisors or law enforcement.
Remote Patient Coordinator
Afni
05.2024 - 12.2024
- Call, email, or message patients to check in, provide instructions, or follow up on care plans.
- Answer non-clinical questions and direct patients to the appropriate healthcare provider when needed.
- Educate patients on treatment plans, medications, or follow-up appointments.
- Schedule appointments, lab tests, referrals, and specialist consultations.
- Help patients navigate insurance, billing, and financial aid options.
Education
Associate of Science - Nursing
Galen College of Nursing
Pembroke Pines, FL06-2026
Associate of Arts - Pre-Nursing
Miami Dade College
Miami, FL04-2025
High School Diploma -
South Dade Senior Highschool
Homestead, FL06-2019
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Basic life support certification
- Patient escorting
Timeline
Patient Transporter
East Ridge Retirement Village
01.2025 - Current
Healthcare Security Specialist
Regions Security
12.2024 - Current
Remote Patient Coordinator
Afni
05.2024 - 12.2024
Associate of Science - Nursing
Galen College of Nursing
Associate of Arts - Pre-Nursing
Miami Dade College
High School Diploma -
South Dade Senior Highschool
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