Chantelle Keating
Wareham,MA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Burns | Fortes Consulting LLC.
04.2024 - 03.2025
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Mental Health / Addiction RSN/RC
Recovery Bridger/Case Manager
Community Counseling of Bristol County
07.2023 - 04.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Community Manager
SAIL/SMEC
07.2011 - 09.2017
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely followups.
- Insurance credentialing/ Prior Authorizations.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
Education
Marketing Essentials
South County Career Center
Wimauma, FL06-2004
Certified Nurses Aide
Coastal Career Academy
Fall River, Ma06-2007
Skills
- Expense reporting
- Customer service
- Office management
- Information confidentiality
- Meeting planning
- File management
- Calendar management
- Documentation and reporting
- Event coordination
- Social media management
- Maintaining schedules
- Scheduling
- Document preparation
- Spreadsheet tracking
- Schedule management
- Confidentiality
- Boundaries establishment
- Client advocacy
- Suicide risk assessment
- Motivational interviewing
- Relapse prevention planning
- Behavioral assessment
- Individualized care planning
- Substance abuse
Certification
- Certified in Multiple Relias trainings.
- Certified in CPI/CPR
- Certified HHA.
- Certified Recovery Coach
- Recovery Support Navigator Skills.
- Highly experienced in working to get clients help with SNAP/EBT/RAFT/Housing/Counseling services/etc.
- Worked with Handicap/ Adults with disabilities for 11+years.
- Mental Health/Addiction Field 7+ Years.
Timeline
Executive Administrative Assistant
Burns | Fortes Consulting LLC.
04.2024 - 03.2025
Recovery Bridger/Case Manager
Community Counseling of Bristol County
07.2023 - 04.2024
Community Manager
SAIL/SMEC
07.2011 - 09.2017
Marketing Essentials
South County Career Center
Certified Nurses Aide
Coastal Career Academy
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