Summary
Overview
Work History
Education
Skills
References
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Chantelle Dauod

Chantelle Dauod

Colorado Springs,CO

Summary

Take-charge, friendly professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management and business marketing. Recognized for exemplary customer service and team collaboration.

Overview

16
16
years of professional experience

Work History

Owner

Diamond Dust Cleaning
Colorado Springs, CO
09.2010 - Current
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Ensured compliance with local, state, and federal regulations.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Determined pricing for products or services based on costs and competition.
  • Created marketing campaigns to attract new customers.

Assistant Manager

Cartridge World
Phoenix, AZ
03.2012 - 11.2014
  • Advised customers on in-store and outside purchases
  • Solicited orders and pre-orders from established customers using store database
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Device troubleshooting, troubleshooting laser and ink cartridges
  • Marketing: Make promotional flyers and coupon flyers using Microsoft Publisher
  • Solicit warm leads to re-establish contact and mail out coupons
  • Enter twice weekly inventory and orders using Microsoft Excel
  • Maintain customer records

Office Manager

JBR Electronics
Phoenix, AZ
04.2009 - 01.2012
  • Advised clients or customers regarding purchases or services
  • Referred clients to in-house tech for diagnostics and repairs
  • Answered customer or public inquiries via telephone or in person
  • Arranged merchandise displays
  • Adjusted computer operating systems OS Setup and driver update or installs,
  • Marketing: Maintain Databases (Craigslist Ads) and initiate company and product advertisement (Facebook)

Brand Ambassador

MovieWorkNow
07.2008 - 09.2017
  • Promoted positive company image through superior customer service experiences.
  • Analyzed data from past campaigns to identify areas of improvement.
  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
  • Incorporated costumes and attention-grabbing techniques to boost promotional success.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.

Education

Associate of Arts -

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ

Skills

  • Operations Management
  • Sales Leadership
  • Staff Management
  • Hiring and Staffing
  • Marketing
  • Business Management
  • Business Marketing
  • Administrative Oversight

References

  • Finley Macdonald, Diamond Dust Client (719) 321-2860
  • Stanley Kressin, Diamond Dust Client (719) 474-9657
  • Chris Rubalcaba, Supervisor, Cartridge World Assistant Manager

(602) 636-1400

  • Serena Simms, Supervisor, Turf Paradise Racetrack (602) 942-1101

Facebook

www.facebook.com/diamondstamp89/reviews

Timeline

Assistant Manager

Cartridge World
03.2012 - 11.2014

Owner

Diamond Dust Cleaning
09.2010 - Current

Office Manager

JBR Electronics
04.2009 - 01.2012

Brand Ambassador

MovieWorkNow
07.2008 - 09.2017

Associate of Arts -

Maricopa Community Colleges - Paradise Valley Community College

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Chantelle Dauod