Chantelle Robinson
Moncks Corner,SC
Summary
Dynamic customer service professional with a proven track record at Lineage Logistics LLC, excelling in resolving inquiries and enhancing satisfaction. Skilled in data entry and inventory management, I effectively streamlined processes and trained new staff, contributing to improved service delivery and operational efficiency.
Overview
13
13
years of professional experience
Work History
Customer Care Representative
Lineage Logistics LLC
Charleston, MS
02.2021 - 12.2025
- Assisted customers with inquiries and issues, ensuring timely resolution and satisfaction.
- Processed orders accurately using inventory management systems to enhance workflow efficiency.
- Collaborated with team members to improve service delivery and streamline customer interactions.
- Maintained detailed records of customer interactions to support quality assurance initiatives.
- Responded to customer requests for products, services, and company information.
Shipping and Receiving Clerk
Thrace-LINQ
Summerville, SC
07.2012 - 03.2019
- Oversaw inbound and outbound shipments to ensure timely delivery and compliance with company standards.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Trained and mentored new staff on shipping protocols and safety procedures to enhance team performance.
- Implemented improved tracking systems for shipments, increasing accuracy in order fulfillment.
Education
High School Diploma -
Summerville High School
Summerville, SC06.1997
Skills
Customer service
Inbound customer service
Data entry
Call center experience
Timeline
Customer Care Representative
Lineage Logistics LLC
02.2021 - 12.2025
Shipping and Receiving Clerk
Thrace-LINQ
07.2012 - 03.2019
High School Diploma -
Summerville High School