Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chantelle Schraven

Wautoma

Summary

Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized, and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Professional driver with experience in medical transportation. Skilled in safely navigating routes, managing schedules, and ensuring timely patient appointments. Strong focus on team collaboration and adapting to changing needs. Reliable, empathetic, and excellent communication abilities.

Overview

13
13
years of professional experience

Work History

Cook

Jenna's Red Hill Royal Cafe
08.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Collaborated with management team to develop new menu items.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.

Medical Transportation Driver

New Wave Shuttle Llc
10.2016 - 06.2017
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Documented and reported mechanical issues to appropriate service personnel.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Transported patients and clientele using wheelchair accessible vehicles between medical facilities.
  • Safely secured clientele in wheelchairs within van for successful, safe transportation.
  • Moved patients up and down inclines and stairs safely using wheelchairs.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
  • Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
  • Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
  • Exemplified professionalism in appearance and demeanor at all times while representing the company as a Medical Transportation Driver.

Restaurant Owner

Britelle's Farmside Diner Llc
05.2016 - 11.2016
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and 12 employees.
  • Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
  • Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Implemented effective inventory management systems to minimize waste and control food costs.
  • Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Motivated staff to perform at peak efficiency and quality.

Bar Manager

Uncle Dons Tavern
07.2015 - 02.2016
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Coordinated themed nights attracting different demographics expanding overall clientele.

Medical Transportation Driver

Abby Vans
04.2014 - 02.2015
  • Communicated with patients and healthcare workers.
  • Transported patients and clientele using wheelchair accessible vehicles between medical facilities.
  • Safely secured clientele in wheelchairs within van for successful, safe transportation.
  • Moved patients up and down inclines and stairs safely using wheelchairs
  • Participated in annual training to maintain Wisconsin commercial driver's license certification for medical transport.
  • Collaborated effectively with healthcare staff at multiple facilities, establishing strong working relationships that facilitated seamless patient transfers.
  • Upheld stringent privacy standards by handling sensitive patient information with discretion and confidentiality during transportations tasks.
  • Expanded knowledge of local geography, allowing for efficient navigation between healthcare facilities without delay.
  • Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.
  • Navigated challenging road conditions safely while maintaining punctual transportation services for patients in need of medical attention.
  • Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
  • Contributed to a positive team atmosphere by collaborating effectively with fellow drivers and support staff, promoting a unified approach towards achieving company goals.
  • Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
  • Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Maintained flexible availability to accommodate on-call hours.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Earned and maintained necessary certifications.
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
  • Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
  • Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
  • Exemplified professionalism in appearance and demeanor at all times while representing the company as a Medical Transportation Driver.
  • Documented and reported mechanical issues to appropriate service personnel.

Medical Transportation Driver

North Central Caravans
09.2012 - 05.2014
  • Communicated with patients and healthcare workers.
  • Transported patients and clientele using wheelchair accessible vehicles between medical facilities.
  • Moved patients up and down inclines and stairs safely using wheelchairs.
  • Participated in annual training to maintain Wisconsin commercial driver's license certification for medical transport.
  • Collaborated effectively with healthcare staff at multiple facilities, establishing strong working relationships that facilitated seamless patient transfers.
  • Upheld stringent privacy standards by handling sensitive patient information with discretion and confidentiality during transportations tasks.
  • Expanded knowledge of local geography, allowing for efficient navigation between healthcare facilities without delay.
  • Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.
  • Navigated challenging road conditions safely while maintaining punctual transportation services for patients in need of medical attention.
  • Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
  • Contributed to a positive team atmosphere by collaborating effectively with fellow drivers and support staff, promoting a unified approach towards achieving company goals.
  • Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
  • Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Maintained flexible availability to accommodate on-call hours.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Earned and maintained necessary certifications.
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
  • Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
  • Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
  • Exemplified professionalism in appearance and demeanor at all times while representing the company as a Medical Transportation Driver.
  • Documented and reported mechanical issues to appropriate service personnel.

Education

No Degree - General Studies

Wautoma High School
Wautoma, WI

Skills

  • Customer service
  • Cooking
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Strong attention to safe food handling procedures
  • Sanitation
  • Supply restocking
  • Surface cleaning
  • Kitchen equipment operation and maintenance
  • Contamination prevention
  • Food waste reduction
  • Strong navigation skills
  • Team player attitude
  • Patient care
  • HIPAA compliance
  • Customer Service-oriented
  • Professionalism and courtesy
  • Adaptive decision making
  • Record keeping proficiency
  • Wheelchair handling
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Organizational skills
  • Excellent communication
  • Patient-focused care
  • Adaptability and flexibility
  • Patient transport

Timeline

Cook

Jenna's Red Hill Royal Cafe
08.2024 - Current

Medical Transportation Driver

New Wave Shuttle Llc
10.2016 - 06.2017

Restaurant Owner

Britelle's Farmside Diner Llc
05.2016 - 11.2016

Bar Manager

Uncle Dons Tavern
07.2015 - 02.2016

Medical Transportation Driver

Abby Vans
04.2014 - 02.2015

Medical Transportation Driver

North Central Caravans
09.2012 - 05.2014

No Degree - General Studies

Wautoma High School

Similar Profiles

CREATE PROFILE