Chantelle Shroyer
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities as well as one on one care. Proficient in mobility and personal hygiene support.
Overview
18
18
years of professional experience
Work History
CNA
Meadow View Nursing Center
2023.06 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- End of life comfort measures as well as postmortem care.
Clerical Office Assistant
Lewis Electric
2015.02 - 2023.04
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Verified accuracy of business records by consistently updating customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Proficient in using a multiline telephone and paging system. Answering and routing calls. Taking and relaying messages.
- Maintained and complied with current polices, procedures, and regulations.
- Typing and word processing.
- Sorting and delivering incoming mail. Sending outgoing mail to proper place.
- Entering data and creating spreadsheets using Microsoft Office, Microsoft Word, and excel.
- Proficient use of photocopier, scanner, and fax machine.
CNA
Meadow View Nursing Center
2006.05 - 2014.09
- Created treatment or service plan meeting each patient's individualized needs.
- Kept all information totally confidential.
- Documented patients daily.
- Maintained high level of patient confidentiality, following strict guidelines and recommendations.
- Working with families of patients to provide best care and knowledge for their loved one.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Proficient use of a multiline telephone and paging system.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Facilitated personal hygiene management, feeding and ambulation.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Provided care to more than 10 residents per shift.
Education
High School Diploma -
Berlin Brothersvalley Senior High School
Berlin, PA06.2005
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Maintaining confidentiality
- Reliable team player
- Dementia and Alzheimer's knowledge
- Safety Precautions
- End of life care
- Patient-focused care
- Electronic Charting
Additional Information
I would describe myself as a self starter. A self starter is someone who works effectively without needing to be constantly reminded what to do. I always take initiative and have a great willingness to learn. I have a high integrity level. I am always honest and have strong moral principles. I am a very nonjudgmental person who strives to help as many people as I can. I understand how truly important confidentiality is. I am highly motivated, adaptive, and resilient.
Timeline
CNA
Meadow View Nursing Center
2023.06 - Current
Clerical Office Assistant
Lewis Electric
2015.02 - 2023.04
CNA
Meadow View Nursing Center
2006.05 - 2014.09
High School Diploma -
Berlin Brothersvalley Senior High School
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