Chantelle Smith
Upper Marlboro,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ELA/Mathematics Teacher
Smartstart Education
08.2023 - 05.2024
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress
- Created opportunities for peer tutoring and group collaboration, fostering a sense of community within the classroom
Customer Service Representative
American Airlines
09.2022 - 11.2023
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Operations/Sales Manager
Nestlé USA
04.2020 - 08.2022
- Led successful sales teams by providing motivational coaching and performance-based incentives
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
Lead Sales Advisor
Gucci
10.2017 - 03.2020
- Continuously exceeded monthly sales targets, consistently ranking among the top performers on the team
- Attended monthly sales meetings and quarterly sales trainings
Education
High school diploma -
Largo High School
Upper Marlboro, MD05.2015
Skills
- CPR/AED/FIRST-AID (2 years)
- Writing Skills
- Sales (5 years)
- Technology Integration
- Data-driven decision-making
Certification
First Aid CPR AED, 05/01/22, 05/01/25
Personal Information
Relocation: Anywhere
Timeline
ELA/Mathematics Teacher
Smartstart Education
08.2023 - 05.2024
Customer Service Representative
American Airlines
09.2022 - 11.2023
Operations/Sales Manager
Nestlé USA
04.2020 - 08.2022
Lead Sales Advisor
Gucci
10.2017 - 03.2020
High school diploma -
Largo High School
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