Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Chantelle Smith

Upper Marlboro,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

ELA/Mathematics Teacher

Smartstart Education
08.2023 - 05.2024
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress
  • Created opportunities for peer tutoring and group collaboration, fostering a sense of community within the classroom

Customer Service Representative

American Airlines
09.2022 - 11.2023
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts

Operations/Sales Manager

Nestlé USA
04.2020 - 08.2022
  • Led successful sales teams by providing motivational coaching and performance-based incentives
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business

Lead Sales Advisor

Gucci
10.2017 - 03.2020
  • Continuously exceeded monthly sales targets, consistently ranking among the top performers on the team
  • Attended monthly sales meetings and quarterly sales trainings

Education

High school diploma -

Largo High School
Upper Marlboro, MD
05.2015

Skills

  • CPR/AED/FIRST-AID (2 years)
  • Writing Skills
  • Sales (5 years)
  • Technology Integration
  • Data-driven decision-making

Certification

First Aid CPR AED, 05/01/22, 05/01/25

Personal Information

Relocation: Anywhere

Timeline

ELA/Mathematics Teacher

Smartstart Education
08.2023 - 05.2024

Customer Service Representative

American Airlines
09.2022 - 11.2023

Operations/Sales Manager

Nestlé USA
04.2020 - 08.2022

Lead Sales Advisor

Gucci
10.2017 - 03.2020

High school diploma -

Largo High School

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Chantelle Smith