Chantelle St. Onge
Las Vegas,NV
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Providing fast, high-quality customer service. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Flexibility Coach
Self Employed
09.2021 - Current
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Assisted clients in setting and achieving personal and professional goals.
- Facilitated group coaching sessions and provided individual coaching support.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
Cocktail Waitress
The Skylark
11.2021 - 09.2022
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Assisted with bartending duties during high-volume shifts.
Cocktail Waitress
Bar Hugo
04.2019 - 07.2020
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
Server
Sons Of Essex
05.2017 - 02.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Lead Receptionist
Stylus Salon
12.2014 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Acted as first point of contact and set appointments for prospective clients.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Education
Marysville Pilchuck High School
Marysville, WA2006
Skills
- Reliable and Responsible
- Strong Work Ethic
- Proficient Cash Handling
- Superior Customer Service Skills and Communication Skills
- Keen Observation and Impeccable Memory
- Ability to Navigate POS Systems Quickly
Certification
- Certified Advanced Stretching Technique Instructor, By Bendy Kate - September 14th 2021
Timeline
Cocktail Waitress
The Skylark
11.2021 - 09.2022
Flexibility Coach
Self Employed
09.2021 - Current
Cocktail Waitress
Bar Hugo
04.2019 - 07.2020
Server
Sons Of Essex
05.2017 - 02.2019
Lead Receptionist
Stylus Salon
12.2014 - 01.2016
Marysville Pilchuck High School
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