Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Chantelle Thompson

Tenino,WA

Summary

Compassionate care coordinator with background in patient advocacy and care management. Experience includes working with diverse patient populations and families, coordinating healthcare services, leading a interdisciplinary team, and providing support. Strengths include interpersonal skills collaborating between families, healthcare providers, courts, impatient facilities, hospitals, and crisis workers. problem-solving to address issues and barriers to care, and writing care plans for each team member ensuring goals and plans were updated as well as current assessments were completed and accurate.

Overview

8
8
years of professional experience

Work History

Cashier

Turger Burger
Lakewood, WA
04.2023 - Current
  • Greeted customers and take orders while ensuring communication with all staff members.
  • Operated cash register efficiently and accurately, processed payments by cash, check, and card.
  • Ensure quality of food and safety standards.

Care Coordinator/Case Manager WISe

Cascade Community Healthcare
Centralia, WA
09.2019 - 11.2022
  • Developed individualized care plans based on assessment needs and strengths.
  • Provided crisis intervention services.
  • Ensured compliance with state regulations.
  • Educated clients on available resources and services within their communities.
  • Participated in clinical reviews and audits.
  • Supported/advocated for clients during hospital admissions and discharges.
  • Maintained communication between the family, caregiver, and other involved parties ensuring confidentiality for the client.
  • Conducted initial assessments and evaluations of patient's needs and strengths, as well as 90 day updates.
  • Facilitated referrals to community resources such as housing, transportation, employment opportunities, and SUD.
  • Assisted in the development of discharge plans for clients transitioning out of care programs.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
  • Facilitated meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Explained policies, procedures, services, confidentiality, and rights to patients.
  • Demonstrated cultural competency when working with clients and families.

Human recourses/ FSO

Oatridge Security Company
Tacoma, WA
01.2017 - 02.2018
  • Processed payroll and reconciled related tax filings.
  • Prepared payroll records for all personnel changes.
  • Reviewed payroll information to ensure accuracy of data entry into payroll system.
  • Developed and executed regional human resources strategies, policies and procedures.
  • Supported Human Resources activities such as recruitment and onboarding processes.
  • Collaborated with other departments to develop effective Human Resources systems.
  • Advised senior management on matters related to human resources operations.
  • Prepared payroll data for submission to Human Resources Department.
  • Conducted background checks on potential hires.
  • Oversaw recruitment activities such as job postings, interviews, background checks.
  • Performed background checks of personnel in sensitive positions.

Education

Master of Science - Clinical Mental Health

Capella University
Minneapolis, MN
12-2025

Skills

  • Customer Service
  • Time management skills
  • Family Education
  • Needs Assessment
  • Case Management
  • Community Outreach
  • Care Coordination
  • Documentation And Reporting
  • Interdisciplinary Collaboration
  • Annual Case Reviews
  • Crisis Intervention
  • Relationship Building
  • Problem-Solving
  • Organization and Multitasking
  • Emotional awareness
  • Confidentiality
  • Dependable and Responsible
  • Leadership
  • Cultural Awareness

Accomplishments

  • Currently maintaining a 4.0 working on my Masters in Mental Health.
  • President's list Winter 2024

References

References available upon request.

Timeline

Cashier

Turger Burger
04.2023 - Current

Care Coordinator/Case Manager WISe

Cascade Community Healthcare
09.2019 - 11.2022

Human recourses/ FSO

Oatridge Security Company
01.2017 - 02.2018

Master of Science - Clinical Mental Health

Capella University

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Chantelle Thompson