Summary
Overview
Work History
Education
Skills
Professional References:
Timeline
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Chantera Vogel

Bristol

Summary

- Motivated individual seeking to maintain a part-time position with a successful company that offers professional challenges, utilizing interpersonal and problem-solving skills.


- A former Barista with a passion for making beverages, and sharing meaningful conversations with strangers. There is nothing better than impacting people's lives from simply sharing a common interest in Coffee.


- Experienced Retail Sales Associate with 5 + years in customer service. Friendly, knowledgeable and efficient when working with a likeminded team. Advanced in learning different types of technology in and out of a work place.


- Young entrepreneur enthusiastic about turning my personal hobbies into forms of income. Being creative is one of my greatest attributes, which can be seen in my ability to overcome adversity in different work settings. My work history is very diverse.

Overview

2
2
years of professional experience

Work History

Barista

TOMS Brewing Co
05.2018 - 01.2019
  • Memorized recipes for over 10 specialty beverages and seasonal offerings, while memorizing local customers and addressing them by name.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Made and served 100 + café beverages per day with speed, quality and consistency.
  • Experience with opening and closing Toms headquarters and Toms Flagship store.

Membership Representative

Planet Fitness LLC
04.2019 - 06.2019
  • Greeted Planet fitness members at the front desk with a positive and approachable demeanor.
  • Answered telephone calls regarding pre-existing and potential existing accounts.
  • Put new members into system, having them sign waivers, while also explaining the PF policies.
  • Gave daily tours of the PF facility, while promoting weekly, monthly and annual membership fees.
  • Ensured the facility was cleaned thoroughly to prevent the spread of germs post COVID.

Sales Associate

Sassy Lady Gifts
07.2019 - 12.2019
  • Kept up with the emerging trends and provided informative Customer Service to assist in product selection.
  • Maintained knowledge of current promotions as well as readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Inspected items for damage and reported issues to supervisor to return said merchandise and obtain replacements or discounts for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received cash and credit payments through Square technology.
  • Experience with opening and closing store.

Personal Assistant to Owner of Construction Co.

Blue Star Construction LLC
  • Aided professionals by managing mail, emails, scheduling appointments with potential clients, and other administrative tasks.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Participated in team meetings and staff training sessions.
  • Used my own Personal ideas to help clients come up with a detailed interior design for their living spaces.

Education

Business Management

Northeast State Community College
Blountville, TN
2021

High School Diploma -

Volunteer High School
Church Hill, TN
2015

Skills

  • Enthusiasm for learning new concepts
  • Willingness to help others, even if it may not benefit myself
  • 5 years of Customer Service
  • Can thrive independently or in team dynamic
  • Cashier expertise
  • Espresso machine operation experience
  • Always up for a challenge!

Professional References:


Blue Star Construction

Jacob Wilson- Owner of Company

(828)291-4436

Sassy Lady Gifts

Vickie Sullivan- Sassy Lady Manager & Owner

(423)335-0156

Planet Fitness LLC

Chris Greer- PF Shift Lead

(423)924-2477

TOMS Flagship Store

Kirsten McCaffrey- Toms Cafe Manager

(616)214-9927

Timeline

Sales Associate

Sassy Lady Gifts
07.2019 - 12.2019

Membership Representative

Planet Fitness LLC
04.2019 - 06.2019

Barista

TOMS Brewing Co
05.2018 - 01.2019

Personal Assistant to Owner of Construction Co.

Blue Star Construction LLC

Business Management

Northeast State Community College

High School Diploma -

Volunteer High School

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Chantera Vogel