Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CHANTHAI SYHAVONG

FRESNO

Summary

Dedicated and reliable professional with over 16 years of experience in production, logistics, and administrative support. Proven track record of growth within the same organization, demonstrating loyalty, adaptability, and a strong work ethic. Experienced in supporting both hands-on production work and office administration, with a focus on teamwork, efficiency, and quality service.

Overview

18
18
years of professional experience

Work History

Administrative Assistant

EMERALD TEXTILE SERVICE
FRESNO
01.2023 - Current
  • Provide administrative support to management and operations teams
  • Handle internal communications, scheduling, and documentation
  • Maintain office supplies and assist with reporting and customer inquiries
  • Receive, process, and manage all linen orders from customers, ensuring timely fulfillment and excellent service
  • Managed correspondence and communication with clients and vendors.
  • Maintained office equipment by scheduling repairs and servicing as needed.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Answered questions from customers regarding products and services offered by the company.
  • Handle customers inquires via phone and email, providing timely and accurate information on orders, services, and issue resolution.

Production Lead

EMERALD TEXTILE SERVICE
FRESNO
01.2019 - 01.2023
  • Oversaw daily production tasks and ensured quality and accuracy
  • Provided training and guidance to team members
  • Supported coordination between departments to meet deadlines
  • Supervised daily linen production operations, ensuring timely and accurate processing, folding, and distribution of linen products
  • Conducted quality control checks to maintain high hygiene and service standards in line with healthcare and customer requirements
  • Communicated effectively with supervisors and other departments to troubleshoot workflow issues and ensure seamless operations
  • Assisted in developing new procedures that improved team productivity and reduced processing time

Cart Builder – Clean Scale Department

EMERALD TEXTILE SERVICE
FRESNO
01.2014 - 01.2019
  • Built and prepared linen carts to meet hospital and facility specifications
  • Maintained cleanliness and accuracy in handling clean products
  • Contributed to process improvements and daily team goals

Production Worker

EMERALD TEXTILE SERVICE
FRESNO
01.2008 - 01.2014
  • Performed general production duties including sorting, folding, and packing
  • Maintained pace with production demands and quality standards
  • Assisted team leads and adapted to various production roles as needed

Education

High School Diploma -

CAMBRIDGE HIGH
FRESNO, CA
01.2006

Skills

  • Office Administration
  • Production Workflow Coordination
  • Inventory & Supplies Management
  • Team Leadership & Training
  • Strong Communication
  • Time Management
  • Process Improvement
  • Adaptability & Reliability
  • Problem Solving & Critical Thinking
  • Adaptability & Willingness to Learn
  • Workplace Safety & Cleanliness Standards
  • Task Prioritization
  • Dependability & Strong Work Ethic
  • Document preparation
  • Customer relationship management
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Training and development
  • Phone call answering
  • Multi Tasking

Languages

English
Professional
Laos
Professional
Hmong
Professional

Timeline

Administrative Assistant

EMERALD TEXTILE SERVICE
01.2023 - Current

Production Lead

EMERALD TEXTILE SERVICE
01.2019 - 01.2023

Cart Builder – Clean Scale Department

EMERALD TEXTILE SERVICE
01.2014 - 01.2019

Production Worker

EMERALD TEXTILE SERVICE
01.2008 - 01.2014

High School Diploma -

CAMBRIDGE HIGH

Similar Profiles

CREATE PROFILE