Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
Work History
Office Manager
Capital Construction, LLC
Collierville , TN
04.2017 - Current
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
Managed office operations while scheduling appointments for department managers.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Developed standard operating procedures for all administrative employees.
Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Arranged corporate and office conferences for company employees and guests.
Prepared meeting materials and took clear notes to distribute to projects.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
During 2020 operated entire administration for 5 months solo
Logistics Coordinator
West Memphis Steel & Pipe
West Memphis, AR
03.2012 - 04.2017
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Coordinated shipping requests for expedited delivery for 20+ drivers and documented accurately to achieve correct billing.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Generated documentation and information required for customer shipments.
Monitored and reported on transportation costs and properly filed shipping documents.
Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Education
No Degree - Nursing
Baptist Memorial College of Health Sciences
Memphis, TN
High School Diploma -
Sheffield High School
Memphis, TN
05.2000
Skills
CRM Software
Staff Training
Office Management
Office Supplies and Inventory
Account and Ledger Reconciliations
Intuit QuickBooks
Client Correspondence
Executive Calendars
Sales Tax Filings
Payroll Administration
Accounts Payable and Receivable Auditing
Skilled in Microsoft Office
Advanced Excel Spreadsheet Functions
Documentation
Timeline
Office Manager
Capital Construction, LLC
04.2017 - Current
Logistics Coordinator
West Memphis Steel & Pipe
03.2012 - 04.2017
No Degree - Nursing
Baptist Memorial College of Health Sciences
High School Diploma -
Sheffield High School
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