Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanti Shy

Ellenwood

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.

Overview

26
26
years of professional experience

Work History

QA Manager

Halpern's
03.2022 - 11.2023
  • Enhanced product quality by implementing rigorous testing procedures and protocols.
  • Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.
  • Maintained a high standard of product performance by conducting thorough regression testing on each release.

Assistant Store Manager

Wendys Restaurant
05.1998 - 06.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Trained new employees on proper protocols and customer service standards.

Warehouse Manager

Bematrix
09.2020 - 02.2022
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.

Education

High School Diploma -

Cedar Grove High School
Ellenwood, GA
05.1999

Skills

  • Software Development Lifecycle
  • Quality Assurance Expertise
  • Team Building and Motivation
  • Process Improvement Strategies

Timeline

QA Manager

Halpern's
03.2022 - 11.2023

Warehouse Manager

Bematrix
09.2020 - 02.2022

Assistant Store Manager

Wendys Restaurant
05.1998 - 06.2022

High School Diploma -

Cedar Grove High School
Chanti Shy