Chantilley Rios
San Fernando,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with a expertise in completing various clerical tasks and offering staff support. Familiar with ICD-10 coding and CPT codes. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
United Pacific Surgery Center
09.2023 - Current
- Registered and verified patient records before triage with most up-to-date information.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Managed office bookkeeping with insurance billing and patient payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Checked patients in and out and collected payments.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
- Learned and adapted quickly to new technology and software applications.
- Recorded deposits, reconciled daily bank accounts.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Handled day-to-day accounting processes to drive financial accuracy.
Surgery Scheduler
St. Johns Providence
07.2022 - 08.2023
- Scheduling surgery for Main OR / Cath Lab / GI Lab / ASC
- (Urology, general surgery, spine, ortho, OBGYN, GI, cardiology, ENT, Neurology and ophthalmology)
- Taking orders from MD or from Doctor's scheduler and or booking sheets
- Verify that ICD 10, CPT codes and procedure match and are billable
- Order special equipment from various vendors
- Verifying cut to close and turn-around times are accurate
- Correspondence to emails & Microsoft teams
- Auditing cases
- Verifying Preference cards.
- Coordinated with facilities to set up surgeries
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Worked effectively in fast-paced environments.
Covid –19 Tester
Infiniti
09.2021 - 06.2022
- Setting up station for testing
- Making sure everything is sanitized and sterile
- Following all CDC covid guidelines
- Administrating Covid test
- Process test samples into vials
- Deposal of nasal swab and saliva test faunal in biohazard bags
- Preform Rapid test and give results.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
Surgery Coordinator
Colvard Kandavel Eye Center
11.2013 - 03.2020
- Coordinator surgery with Surgery centers.
- Verified insurance coverage and obtained pre-authorizations.
- Conducted thorough follow-ups with patients post-surgery to monitor progress and provide necessary support regarding their recovery.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
Receptionist / Legal Assistant
Straussner & Sherman Law Office
05.2012 - 10.2013
- Answering phones (New client telephone screening)
- Calling adjusters for authorizations
- File court documents electronically.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Contacted clients to schedule appointments and discuss progress of cases.
Receptionist / Scheduler
Specialty Surgical Center
10.2011 - 05.2012
- Patient Registration
- Uploaded and distribute Op-Reports
- Booked Surgical cases
- Handled cash transactions and maintained payments records accurately.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Receptionist / Medical Records/ Secretarial duties of MD
Valley Internal Medicine
11.2006 - 10.2011
- Assisting Dr.'s in admitting patients to the hospital
- Generate referrals for patients such as Procrit injections, Nephrologists consults or follow ups
- Call ins companies for authorizations on meds
- Scheduled MRI, CT, Ultrasounds & Echo scans
- Verified insurance and communicated coverage to staff and patients.
- Scheduled Workman's Comp pre-op appointment's
- Getting authorization for w/c
- Posted payments to accounts and maintained records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintain medical records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Receptionist / Consultant/ Medical Records Coordinator & Lead
HealthCare Partners
07.2004 - 11.2006
- Scheduled & Confirmed Appointments
- Verify Insurance
- Prep Charts
- Registered New Patients
- Daily front office duties (fax, copy ect...)
- Handled complicated Patients
- Request charts from storage
- Download Records
- Monthly calendar for Medical Record employees
- Coordinate Medical Record (staff) PTO coverage
- Approve or Denied PTO for Medical Records department
- HCC Reports
- Pay for Performance Reports
- Meet with Dr.’s regarding HCC & P4P
- Flagged error diagnosis on all reports
- Update data base on HCC & P4P reports.
Office Manager / Dr. Assistant
Dr. Bruce Kadz A Medical Cooperation
12.2000 - 07.2004
- Scheduled & Confirmed Appointments
- Care Coordinator
- Study Coordinator (Silicone Case Study)
- Scheduled Surgery
- Pre-op Patients
- See Post-op patient's removal of drains if needed
- Cleaned exam rooms daily and entire office weekly
- Keep track of employee’s Hours
- Daily front office duties
- Collect all payments (cash, Credit card, check, & finance)
- Handled incoming & outgoing mail
- Order office supplies and garments for after care needs
- Handled billing.
Education
Bachelor of Science -
ITT Technical Institute
Sylmar, CAHigh School Diploma -
John F. Kennedy High School
Granada Hills, CA06.2000
Skills
- Insurance Authorizations
- Time Management
- HIPAA Compliance
- Insurance Verification
- Calendar Management
Personal Qualifications
A solid work ethic and enthusiasm. Good judgment and decision making, detail oriented yet with the ability to multi-task. Research skills and able to meet deadlines with a large workload and a tight turnaround time.
License Certificate
- Phlebotomist
- BLS
References
- Dr. Romoff, 818-774-3838
- Dr. Colvard, 818-906-2929
- Jennifer Martinez, 818-2721597
Certification
- Licensed Phlebotomy
Timeline
Surgery Scheduler
United Pacific Surgery Center
09.2023 - Current
Surgery Scheduler
St. Johns Providence
07.2022 - 08.2023
Covid –19 Tester
Infiniti
09.2021 - 06.2022
Surgery Coordinator
Colvard Kandavel Eye Center
11.2013 - 03.2020
Receptionist / Legal Assistant
Straussner & Sherman Law Office
05.2012 - 10.2013
Receptionist / Scheduler
Specialty Surgical Center
10.2011 - 05.2012
Receptionist / Medical Records/ Secretarial duties of MD
Valley Internal Medicine
11.2006 - 10.2011
Receptionist / Consultant/ Medical Records Coordinator & Lead
HealthCare Partners
07.2004 - 11.2006
Office Manager / Dr. Assistant
Dr. Bruce Kadz A Medical Cooperation
12.2000 - 07.2004
Bachelor of Science -
ITT Technical Institute
High School Diploma -
John F. Kennedy High School
- Licensed Phlebotomy
Similar Profiles
Tierney WestTierney West
Lead Circulating RN at Pacific Surgery CenterLead Circulating RN at Pacific Surgery Center
Charlsey LivingoodCharlsey Livingood
Outpatient Recovery Room RN at Pacific Surgery CenterOutpatient Recovery Room RN at Pacific Surgery Center
Marla BaccayMarla Baccay
Surgical Assistant at Pacific Maxillofacial Surgery CenterSurgical Assistant at Pacific Maxillofacial Surgery Center