Chantilley Rios
San Fernando,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with a expertise in completing various clerical tasks and offering staff support. Familiar with ICD-10 coding and CPT codes. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
United Pacific Surgery Center
2023.09 - Current
- Registered and verified patient records before triage with most up-to-date information.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Managed office bookkeeping with insurance billing and patient payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Checked patients in and out and collected payments.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Streamlined operational efficiencies by collaborating with surgeons, anesthesiologists, and nursing staff to coordinate timely surgeries.
- Learned and adapted quickly to new technology and software applications.
- Recorded deposits, reconciled daily bank accounts.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Handled day-to-day accounting processes to drive financial accuracy.
Surgery Scheduler
St. Johns Providence
2022.07 - 2023.08
- Scheduling surgery for Main OR / Cath Lab / GI Lab / ASC
- (Urology, general surgery, spine, ortho, OBGYN, GI, cardiology, ENT, Neurology and ophthalmology)
- Taking orders from MD or from Doctor's scheduler and or booking sheets
- Verify that ICD 10, CPT codes and procedure match and are billable
- Order special equipment from various vendors
- Verifying cut to close and turn-around times are accurate
- Correspondence to emails & Microsoft teams
- Auditing cases
- Verifying Preference cards.
- Coordinated with facilities to set up surgeries
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Worked effectively in fast-paced environments.
Covid –19 Tester
Infiniti
2021.09 - 2022.06
- Setting up station for testing
- Making sure everything is sanitized and sterile
- Following all CDC covid guidelines
- Administrating Covid test
- Process test samples into vials
- Deposal of nasal swab and saliva test faunal in biohazard bags
- Preform Rapid test and give results.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
Surgery Coordinator
Colvard Kandavel Eye Center
2013.11 - 2020.03
- Coordinator surgery with Surgery centers.
- Verified insurance coverage and obtained pre-authorizations.
- Conducted thorough follow-ups with patients post-surgery to monitor progress and provide necessary support regarding their recovery.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
Receptionist / Legal Assistant
Straussner & Sherman Law Office
2012.05 - 2013.10
- Answering phones (New client telephone screening)
- Calling adjusters for authorizations
- File court documents electronically.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Contacted clients to schedule appointments and discuss progress of cases.
Receptionist / Scheduler
Specialty Surgical Center
2011.10 - 2012.05
- Patient Registration
- Uploaded and distribute Op-Reports
- Booked Surgical cases
- Handled cash transactions and maintained payments records accurately.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Receptionist / Medical Records/ Secretarial duties of MD
Valley Internal Medicine
2006.11 - 2011.10
- Assisting Dr.'s in admitting patients to the hospital
- Generate referrals for patients such as Procrit injections, Nephrologists consults or follow ups
- Call ins companies for authorizations on meds
- Scheduled MRI, CT, Ultrasounds & Echo scans
- Verified insurance and communicated coverage to staff and patients.
- Scheduled Workman's Comp pre-op appointment's
- Getting authorization for w/c
- Posted payments to accounts and maintained records.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintain medical records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Receptionist / Consultant/ Medical Records Coordinator & Lead
HealthCare Partners
2004.07 - 2006.11
- Scheduled & Confirmed Appointments
- Verify Insurance
- Prep Charts
- Registered New Patients
- Daily front office duties (fax, copy ect...)
- Handled complicated Patients
- Request charts from storage
- Download Records
- Monthly calendar for Medical Record employees
- Coordinate Medical Record (staff) PTO coverage
- Approve or Denied PTO for Medical Records department
- HCC Reports
- Pay for Performance Reports
- Meet with Dr.’s regarding HCC & P4P
- Flagged error diagnosis on all reports
- Update data base on HCC & P4P reports.
Office Manager / Dr. Assistant
Dr. Bruce Kadz A Medical Cooperation
2000.12 - 2004.07
- Scheduled & Confirmed Appointments
- Care Coordinator
- Study Coordinator (Silicone Case Study)
- Scheduled Surgery
- Pre-op Patients
- See Post-op patient's removal of drains if needed
- Cleaned exam rooms daily and entire office weekly
- Keep track of employee’s Hours
- Daily front office duties
- Collect all payments (cash, Credit card, check, & finance)
- Handled incoming & outgoing mail
- Order office supplies and garments for after care needs
- Handled billing.
Education
Bachelor of Science -
ITT Technical Institute
Sylmar, CAHigh School Diploma -
John F. Kennedy High School
Granada Hills, CA06.2000
Skills
- Insurance Authorizations
- Time Management
- HIPAA Compliance
- Insurance Verification
- Calendar Management
Personal Qualifications
A solid work ethic and enthusiasm. Good judgment and decision making, detail oriented yet with the ability to multi-task. Research skills and able to meet deadlines with a large workload and a tight turnaround time.
License Certificate
- Phlebotomist
- BLS
References
- Dr. Romoff, 818-774-3838
- Dr. Colvard, 818-906-2929
- Jennifer Martinez, 818-2721597
Certification
- Licensed Phlebotomy
Timeline
Surgery Scheduler
United Pacific Surgery Center
2023.09 - Current
Surgery Scheduler
St. Johns Providence
2022.07 - 2023.08
Covid –19 Tester
Infiniti
2021.09 - 2022.06
Surgery Coordinator
Colvard Kandavel Eye Center
2013.11 - 2020.03
Receptionist / Legal Assistant
Straussner & Sherman Law Office
2012.05 - 2013.10
Receptionist / Scheduler
Specialty Surgical Center
2011.10 - 2012.05
Receptionist / Medical Records/ Secretarial duties of MD
Valley Internal Medicine
2006.11 - 2011.10
Receptionist / Consultant/ Medical Records Coordinator & Lead
HealthCare Partners
2004.07 - 2006.11
Office Manager / Dr. Assistant
Dr. Bruce Kadz A Medical Cooperation
2000.12 - 2004.07
Bachelor of Science -
ITT Technical Institute
High School Diploma -
John F. Kennedy High School
- Licensed Phlebotomy
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