Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanton Nhim

Oakland,California

Summary

Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

11
11
years of professional experience

Work History

Jewelry Sales Associate

TJX Companies
07.2023 - Current
  • Cultivated strong customer relationships through personalized service and product knowledge.
  • Assisted customers in selecting jewelry based on style, preferences, and budget.
  • Managed inventory by tracking stock levels and conducting regular audits.
  • Trained new associates on sales techniques and company policies to enhance team performance.
  • Implemented visual merchandising strategies to increase product visibility and attract customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.

Licensed Beauty Consultant

CVS Pharmacy
09.2022 - 09.2023

Certified ears piercing specialist

  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Identified client needs and recommended products based on preferences and requirements.
  • Maintained counter and display areas for cleanliness and organization.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.

Clinique Freelance Makeup Artist

Estee Lauder
06.2021 - 07.2022
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Attending to freelance at different location at Nordstrom, Macy's and Sephora to help promote Clinique cosmetics

Keyholder Manager

Aveda Experience Center
02.2017 - 02.2021
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • To achieve sales targets a leader in sales, hosting multiple exclusive Aveda pampers parties for VIP guest, host workshop for hairstyle educational with various products and for clean environment fundraisings, expert level products knowledge.

Beauty Advisor

Benefit Brow Bar At Macy's
11.2014 - 01.2017

Provide false lashes installations.

Assist esthetician with prewax skin preparations and post wax skin soother,

Pull the daily business report (dbr) numbers. And compared them with previous years to help drives sales and motivate teams to strives to accomplish higher sales numbers. Participants of philanthropy programs that provide service for women's empowerment such as girls Inc and dress for sucess.

Top sellers and performer. (Including pre sales.

Education

High School Diploma - Performance Arts

Berkeley High School
Berkeley, CA
06.2022

Licensed Cosmetologist - Cosmetology Education

Marinello Cosmetology
Hayward, CA
10.2011

Skills

  • Special Effects
  • Bridal Makeup Application
  • Ear Piercing
  • Customer Consulting
  • Skin Analysis
  • Lash and Brow Maintenance
  • Skin Types
  • Till Counting
  • Skin Condition Diagnosis and Treatment
  • Hair Coloring and Styling
  • Application Techniques
  • Eyebrow Styling
  • Sales Expertise
  • Makeup Application
  • Customer Needs Assessment
  • Skintone Management
  • Beauty Techniques
  • Grooming Techniques
  • Customer Service
  • Display Arrangements
  • Beauty Transformations
  • Product Knowledge
  • Cash Register Operations
  • Editorial and High-Fashion Makeup
  • Strong Communication and Interpersonal Skills
  • Meeting Sales Goals
  • Excellent Written and Verbal Communication
  • Safety and Cleanliness Standards
  • Register Opening and Closing
  • Exceeding Customer Expectations
  • Positive Customer Engagement
  • Energy and Physical Stamina
  • Computer Proficiency and Microsoft Office
  • Merchandising and Display
  • Adaptable and Flexible
  • Makeovers
  • Detail-Orientated
  • Marketing
  • Available Nights, Weekends and Holidays
  • Engaging with Diverse Customers
  • Service Quality
  • Online Store Ordering

Timeline

Jewelry Sales Associate

TJX Companies
07.2023 - Current

Licensed Beauty Consultant

CVS Pharmacy
09.2022 - 09.2023

Clinique Freelance Makeup Artist

Estee Lauder
06.2021 - 07.2022

Keyholder Manager

Aveda Experience Center
02.2017 - 02.2021

Beauty Advisor

Benefit Brow Bar At Macy's
11.2014 - 01.2017

High School Diploma - Performance Arts

Berkeley High School

Licensed Cosmetologist - Cosmetology Education

Marinello Cosmetology