Chantrell Lockett
New Orleans,LA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Cashier/Hospitality Worker
Larry Flynt's Hustler Club New Orleans
New Orleans
03.2023 - 03.2025
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier/Fashion Stylist
La Diva boutique
New Orleans, Louisiana
05.2023 - 05.2024
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
Assistant Store Manager
Citi Trends
New Orleans
09.2018 - 09.2020
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Education
Esthetics
Aveda Institute
New Orleans03-2021
Skills
- Cash handling
- Point of sale operation
- Customer service
- Inventory management
- Record keeping
- Suggestive selling
- Team leadership
- Staff training
- Effective communication
- Money handling
- Attention to detail
- Reports and documents
- Hospitality and accommodation
Timeline
Cashier/Fashion Stylist
La Diva boutique
05.2023 - 05.2024
Cashier/Hospitality Worker
Larry Flynt's Hustler Club New Orleans
03.2023 - 03.2025
Assistant Store Manager
Citi Trends
09.2018 - 09.2020
Esthetics
Aveda Institute