Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Chanya Champagne

Norwalk,CT

Summary

Dynamic individual with a natural ability to create a welcoming atmosphere. Committed to prioritizing people over profit and dedicated to serving and cultivating strong relationships.

Overview

6
6
years of professional experience

Work History

Membership Sales Consultant

Lifetime Athletic Club
Stamford, CT
07.2023 - Current
  • Operates as the first point of contact for members and guests entering the resort.
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences.
  • Receives and facilitates incoming phone calls from members and guests.
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies.
  • Assists members with account maintenance, processing member needs, changes, and transactions, including program, service, and product payments.
  • Handled all aspects of new member acquisition and member retention interactions.
  • Uses relevant resources to address member questions and concerns, driving service recovery.
  • Created personalized sales pitches to effectively communicate the value of membership benefits, features, and services
  • Facilitated guided tours to exhibit the facility's amenities and features.

Owner/Property Manager

Primary Residence
Norwalk, CT
07.2022 - Current
  • Transformed home basement area by renovating it to create an income-generating studio.
  • Successfully obtained a long-term lease with a responsible individual
  • Scheduled and conducted annual lease reviews to ensure timely rental collection

Assistant Manager

Vitamin Shoppe
Stamford, CT
03.2019 - 08.2022
  • Direct support to Store Manager by executing tasks excellently
  • Demonstrated consistent ability to surpass daily sales and productivity targets, while providing assistance and teamwork to team members
  • Played a key role in identifying and nurturing top talent
  • Cultivated community connections to drive business expansion
  • Lead with integrity and a willingness to take accountability
  • Foster an environment of continuous education while supporting company driven training initiatives / participate in continuous learning activities
  • Maintain regular store maintenance, follow loss prevention standards, ensure timely processing of receipts, keep shelves full and products priced accordingly
  • Be willing to perform additional duties as required

Education

High School Diploma -

Stamford High School
Stamford, CT
06-2018

Skills

  • Community cultivation
  • Relationship building
  • Marketing understanding
  • Sales strategy development
  • Negotiation
  • Customer Service
  • Hospitality
  • Network development
  • Closing sales
  • Team building

Languages

French
Native/ Bilingual

Affiliations

Sewing, fitness, gardening

References

References available upon request.

Timeline

Membership Sales Consultant

Lifetime Athletic Club
07.2023 - Current

Owner/Property Manager

Primary Residence
07.2022 - Current

Assistant Manager

Vitamin Shoppe
03.2019 - 08.2022

High School Diploma -

Stamford High School

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Chanya Champagne