Chanze Berti
Overview
5
5
years of professional experience
Work History
Personal Home Assisant
Care
, California
01.2020 - Current
- Performed various clerical tasks and organized office and home areas to promote productivity.
- Organized work projects around the client's house.
- Booked flights, hotel accommodations, and ground transportation for smooth business travel.
- Accompanied clients to appointments and arranged transportation.
- Ran errands to help with daily tasks, enabling employers to focus on more pressing duties.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Provide daily updates and services to clients on an as-needed basis
Unemployment Agent
Experis, NY
04.2020 - 07.2020
- Answered calls involving help with unemployment status
- Released payments to eligible accounts
- Catered to the needs of unemployment beneficiaries
- Knowing how to feel empathy for callers who are stressed and need someone to listen and provide the service they desire
Customer Service Associate
Walgreens
San Jose, CA
05.2018 - 10.2019
- Evaluated and formulates photo IDs for passports
- Trained new employees and coached different methods in approaching customer interaction and demonstrated how to properly restock products into aisles
- Communicated and clarified customer service needs by aiding in locating products
Education
Bachelor of Arts - Philosophy
San Jose State University
San Jose, CA05.2022
Skills
- Time Management
- Adaptability
- Collaboration
- Customer Service
- Organizational
- Emotional intelligence
- Transportation
Skills
- Time Management
- Adaptability
- Collaboration
- Customer Service
- Organizational
- Emotional intelligence
- Transportation
Affiliations
- Volunteer:
- Out Of The Darkness | Member October 2015 - October 2017
- Contributed in setting up, checking in active members and cleaning up.
- Encouraged outside viewers to join the movement
- Clarified any incoming questions from various participants
- Assisted the participants into providing what they need such as water, snacks, etc
Timeline
Unemployment Agent
Experis, NY
04.2020 - 07.2020
Personal Home Assisant
Care
01.2020 - Current
Customer Service Associate
Walgreens
05.2018 - 10.2019
Bachelor of Arts - Philosophy
San Jose State University