Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chaplain Barbara Hawthorne

Memphis,TN

Summary

Adept at relationship building and project coordination, I significantly enhanced community engagement and support systems at Shiloh Ministries of Memphis. Leveraging MS Office for efficient document management, my leadership in pastoral care and educational initiatives resulted in a marked improvement in service delivery and congregational satisfaction.

Self-motivated Chaplain brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Intercessory Prayer Coordinator

Shiloh Ministries of Memphis
  • Bereavement, Feeding the Homeless/Care homes/Street Ministry, Educational Leadership
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Strengthened relationships between families by initiating regular events and workshops catered to their needs.

Hospital Chaplain

Regional One Health Trauma Center
11.2023
  • Patient visits- on all levels L&D /Oncology/ PT, etc.; ER Trauma- Levels1, 2
  • 3, Chapel Services, Charting of patients notes and assessment; Serving on Ethics Counsel; & multi-disciplinary teams, providing spiritual and emotional support to families, staff, and employees
  • Functional knowledge of the religious principles of major faiths
  • Ability to work effectively with persons of diverse religious, cultural, and racial backgrounds
  • Skill and proficiency in applying advanced concepts, principles, and professional techniques in the field of chaplaincy
  • Ability to listen, understand, and minister to the specific spiritual needs of persons in crisis
  • Provides pastoral care and/or counseling to patients, family members, staff, and visitors.
  • Resolved crisis and emotional issues through empathy, support, prayer and scripture.
  • Developed relationships with local faith communities to provide additional resources and support for patients and their families.
  • Implemented pastoral assessment tools to identify specific spiritual needs of hospitalized individuals efficiently.
  • Advocated for patients'' preferences regarding end-of-life care by communicating their wishes to healthcare providers.
  • Conducted ethical consultations with medical professionals to address moral dilemmas in patient care decisions.
  • Organized memorial services in the hospital setting to honor deceased patients and provide closure for families.
  • Initiated partnerships between the hospital chaplaincy department and community organizations for enhanced support services.
  • Visited and counseled patients, families, and staff concerning death and dying by providing direct spiritual care.

Accounts Payables/AR/Collections/Retail

Hilton Corporate Hotel/Hospitality Finance, Holiday Inn, City of Memphis
01.1998
  • Provided leadership and coaching for staff by analyzing performance and adapting to customer recommendations.
  • Assessed accuracy of new data sources and data gathering techniques.
  • Mined and analyzed data from company databases to drive optimization and improvement of value proposition, product development, marketing techniques and business strategies.
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
  • Assisted in the preparation of monthly financial statements by providing accurate accounts payable information.
  • Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
  • Improved cash flow management by negotiating favorable payment terms with suppliers.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Senior Pastor

Life Church Memphis
01.2014 - 01.2023
  • Leadership Foundation, Next Steps Team/Baptism, New Members orientations, etc., Small Group Teaching, Celebrate Life, Special Events, Outreach
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Planned and conducted small groups services, wrote sermons, and worked with key church leaders to carry out church mission.

Pastor

Trinity Full Gospel of Memphis, TN
08.2005 - 04.2008
  • Pastoral Care 10 years, Executive Pastor, Christian Education, Church Administration, Community Outreach, Street Ministry – Feed Homeless- 150-200 – Morris Park, Board member-CHAMPS- Youth Ministry, Education Leadership
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.

International Elder Council -Pastoral

Full Gospel Baptist Church International Fellowship
03.2000 - 05.2005
  • Served under Bishop Paul S
  • Morton 1993-2004; 1990-2004 Serve in Central Region- Bishop Edward Stephens, Jr.; 2000-2004- State of TN Region- Bishop Clint Gibson, and 2004-2005-West TN District Overseer James Thomas
  • International Elder Council – 5 years- (Oversee 7 States)
  • Maintained accurate records of services provided, incidents reported, or concerns raised to ensure continuity of care and effective communication among team members.
  • Enabled elder''s participation in community events by providing transportation services and emotional support when needed.
  • Improved spiritual well-being of patients by providing compassionate pastoral care and emotional support.
  • Developed relationships with congregation members, providing pastoral care and support when needed.
  • Provided pastoral care support during times of crisis or loss within the congregation, offering comfort and guidance when needed.

Elder

Golden Gate Cathedral FFBC
02.1992 - 04.2004
  • International speaker, teacher, and lecturer (Bishop Paul S
  • Morton- financial Council- Central Region), Education Leadership- GGFCBC- 7 years, Spiritual Care, Intercessory Prayer Coordinator – GGFGBC – 9 years retreat- conferences- (FGBCF- Corporate Prayer), etc., Prayer Facilitator for all departments in the local church/Internationally FGBCF- Team Builder, fund Raiser, Youth Advisor- (Prayer International) TORCH Ministry- teen ministry 5 years, Elders Council- Biblical budgeting and Principles, Praise and Worship, Youth Praise Dance Advisor- 5 years, Youth Drama Ministry- 3 years
  • Assisted with end-of-life care, providing emotional support and comfort to both elders and their families during difficult times.
  • Improved spiritual well-being of patients by providing compassionate pastoral care and emotional support.
  • Evaluated existing pastoral care resources, making recommendations for improvement based on identified needs within the congregation.
  • Developed relationships with congregation members, providing pastoral care and support when needed.
  • Provided pastoral care support during times of crisis or loss within the congregation, offering comfort and guidance when needed.
  • Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Planned and conducted chapel services, wrote sermons, and worked with key church leaders to carry out church mission.

Education

M.D. - Doctor of Ministry

ICM
Orlando, FL
06.2023

Master of Arts - Theology- Chaplaincy

Liberty University
Lynchburg, VA
06.2023

MBA - Public Administration

Strayer's University
Virginia, MN
05.2014

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • MS Office
  • Project Coordination
  • Discretion and Confidentiality
  • Document Management

Certification

CPE- ACPE- first unit of certification 4/24

Presently, in second unit certification 8/24

Timeline

Hospital Chaplain

Regional One Health Trauma Center
11.2023

Senior Pastor

Life Church Memphis
01.2014 - 01.2023

Pastor

Trinity Full Gospel of Memphis, TN
08.2005 - 04.2008

International Elder Council -Pastoral

Full Gospel Baptist Church International Fellowship
03.2000 - 05.2005

Accounts Payables/AR/Collections/Retail

Hilton Corporate Hotel/Hospitality Finance, Holiday Inn, City of Memphis
01.1998

Elder

Golden Gate Cathedral FFBC
02.1992 - 04.2004

Intercessory Prayer Coordinator

Shiloh Ministries of Memphis

M.D. - Doctor of Ministry

ICM

Master of Arts - Theology- Chaplaincy

Liberty University

MBA - Public Administration

Strayer's University
Chaplain Barbara Hawthorne