Summary
Overview
Work History
Education
Skills
HONORS & TRAINING
Affiliations
CAREER GOAL
Ribbons/Awards
References
Timeline
Generic

Chaplin Laney

Oklahoma City

Summary

Security Forces Specialist with proven expertise in armed security and conflict resolution. Strong leadership and decision-making abilities demonstrated in high-pressure situations, ensuring effective access control and emergency response. Committed to operational excellence and team cohesion, consistently enhancing safety and security protocols. Background includes customer service, management, and asset security, emphasizing communication and interpersonal skills. Troubleshooting and planning skills.

Overview

9
9
years of professional experience

Work History

Biomed Technician

Noble Med LLC
Oklahoma City
09.2024 - 07.2025
  • Operated and maintained equipment to ensure optimal performance and safety.
  • Diagnosed and repaired technical issues in machinery and systems.
  • Collaborated with team members to streamline workflows and improve efficiency.
  • Documented maintenance activities and service reports for record-keeping purposes.
  • Followed safety protocols to maintain a safe working environment for all staff.
  • Utilized diagnostic tools to troubleshoot electrical and mechanical issues effectively.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Managed quality control and maintained high level of customer satisfaction.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Communicated with distributors to acquire necessary equipment for projects.

Security Forces Specialist (E4)

United States Air Force - Security Forces
Cheyenne
03.2020 - 09.2024
  • Executed base access control, screening over thousands of personnel, vehicles, and contractors while upholding security protocols.
  • Managed access control points for authorized personnel and vehicles.
  • Responded to incidents and emergencies with swift action and assessment.
  • Monitored and operated advanced surveillance systems to detect threats and maintain situational awareness.
  • Led and mentored junior personnel during active shifts, training exercises, and real-time incidents, maintaining team cohesion.
  • Responded to emergencies involving alarms, disturbances, and high-stress situations with calm, rapid decision-making.
  • Maintained and enforced military protocols for weapons handling, facility security, and law enforcement procedures.
  • Praised by superiors for professionalism, team cohesion, and consistent leadership performance under pressure.
  • Various U.S. Air Force Bases
  • Security clearance

Shift Leader

Dollar Tree
Katy
08.2019 - 03.2020
  • Supervised team members to ensure efficient store operations.
  • Managed inventory levels and organized stockroom for easy access.
  • Assisted customers with inquiries and resolved issues promptly.
  • Trained new staff on company policies and customer service standards.
  • Implemented promotional displays to enhance product visibility in-store.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Planned and managed resources to consistently meet production, quality, and cost goals.

Wingstop

Team Leader
Katy
03.2019 - 07.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with team members to ensure timely service during peak hours.
  • Adhered to health regulations and safety guidelines while preparing food items.
  • Provided quality customer service by adhering to company policies and procedures.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Adhered to company policies regarding attendance and punctuality.

Crew Member

Chickfila
Katy
03.2016 - 01.2019
  • Resolved customer complaints in a professional manner.
  • Upheld high standards of productivity and quality in operations.
  • Provided exceptional customer service in a fast-paced environment.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Assisted team members with training on new menu items and procedures.
  • Collaborated with team members to enhance workflow efficiency during peak hours.
  • Served food quickly for positive guest experiences.
  • Resolved customer concerns promptly to maintain satisfaction and loyalty.

Education

General Educational Development (GED) -

Skills

  • Armed Security & Force Protection
  • Entry Control Point Operations
  • Emergency Incident Response
  • Surveillance & Intrusion Detection Systems
  • Team Leadership & Personnel Management
  • Verbal De-escalation & Conflict Resolution
  • Rapid Decision Making Under Pressure
  • Operational Readiness & Drill Execution
  • Access Control & Perimeter Security
  • Reports, Logs, and Incident Documentation
  • Weapons handling
  • Conflict resolution
  • Decision making
  • Customer engagement
  • Customer service
  • Situational awareness
  • Multitasking and organization
  • Verbal and written communication

HONORS & TRAINING

  • Air Force Security Forces Technical Training Graduate
  • Secuity Forces Apprentice Course
  • M249 rible and M240B machine gun course
  • MK19 machine gun course
  • M320 grenade launcher course
  • Cyber awareness challenge
  • CPR / First Aid Certified/ Self Aid Buddy Care
  • M4 Carbine & M9 Pistol Qualified
  • Physical Security & Anti-Terrorism Measures
  • Leadership Development Training (Airman Tier)

Affiliations

  • Video editing
  • Marketing
  • Cleaning
  • Exercising
  • Reading

CAREER GOAL

As a dedicated professional with a strong foundation in Air Force Security Forces and extensive customer service experience, my goal is to leverage my skills in leadership, communication, and crisis response to build a meaningful career in security management or client-focused operations. I aim to contribute to a mission-driven organization where I can apply my discipline, adaptability, and problem-solving abilities to improve safety, efficiency, and customer satisfaction. Long-term, I aspire to grow into a leadership role where I can mentor others, manage teams, and make a positive impact through strategic decision-making and service excellence.

Ribbons/Awards

  • Joint Meritorious Unit Award
  • Air Force Good Conduct Medal
  • National Defense Service Medal
  • Global War on Terrorism Service Medal
  • Air and Space Longevity Service Award
  • Air and Space Training Ribbon

References

References available upon request.

Timeline

Biomed Technician

Noble Med LLC
09.2024 - 07.2025

Security Forces Specialist (E4)

United States Air Force - Security Forces
03.2020 - 09.2024

Shift Leader

Dollar Tree
08.2019 - 03.2020

Wingstop

Team Leader
03.2019 - 07.2019

Crew Member

Chickfila
03.2016 - 01.2019

General Educational Development (GED) -

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