Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cha'Quajia Jordan

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Data Entry

Kia George
03.2019 - 01.2024
  • Created and maintained data entry logs to track data entry activities.
  • Completed data entry for currency transactions.
  • Completed time-sensitive data entry requests.
  • Completed accurate and timely data entry.
  • Used Excel to perform data entry functions.
  • Performed data entry with speed and accuracy.
  • Performed data entry and completed proper paperwork.

Customer Service Representative

Circle K
05.2016 - 03.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.

Education

High School Diploma -

Hardaway High School
Columbus, GA

Skills

  • Meticulous Attention to Detail
  • Customer Service-Oriented
  • Decision Making
  • Multitasking Capabilities
  • Critical Thinking
  • Problem Solving
  • Software Proficiency
  • Customer Service Orientation

Timeline

Data Entry

Kia George
03.2019 - 01.2024

Customer Service Representative

Circle K
05.2016 - 03.2019

High School Diploma -

Hardaway High School
Cha'Quajia Jordan