Cha'Quajia Jordan
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Data Entry
Kia George
Remote
03.2019 - 01.2024
- Created and maintained data entry logs to track data entry activities.
- Completed data entry for currency transactions.
- Completed time-sensitive data entry requests.
- Completed accurate and timely data entry.
- Used Excel to perform data entry functions.
- Performed data entry with speed and accuracy.
- Performed data entry and completed proper paperwork.
Customer Service Representative
Circle K
Remote
05.2016 - 03.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
High School Diploma -
Hardaway High School
Columbus, GASkills
- Meticulous Attention to Detail
- Customer Service-Oriented
- Decision Making
- Multitasking Capabilities
- Critical Thinking
- Problem Solving
- Software Proficiency
- Customer Service Orientation
Timeline
Data Entry
Kia George
03.2019 - 01.2024
Customer Service Representative
Circle K
05.2016 - 03.2019
High School Diploma -
Hardaway High School