Overview
Work History
Work Availability
Quote
Skills
Timeline
Hi, I’m

Chaquita Mann

Atlanta,ga
Chaquita Mann

Overview

10
years of professional experience

Work History

Professional Transportation Inc.
Atlanta , Ga

Contract Driver
08.2022 - Current

Job overview

  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.

Affordable scooter repair
Atlanta , Ga

Secretary
03.2015 - 08.2022

Job overview

  • Monitored office supplies to order and replenish stock when necessary.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Acted as first point of contact and set appointments for prospective clients.
  • Set appointments with salespeople and potential customers.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Addressed client inquiries and updated database information.
  • Answered phone calls and answered questions from potential customers.

RHA Health Services LLC
Creedmoor, NC

Direct Support Professional
06.2014 - 03.2015

Job overview

  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Assisted clients in identifying and setting goals to promote positive behavior development.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Developed individualized plans to address challenging behaviors.
  • Educated parents and caregivers to apply appropriate behavior management techniques.
  • Implemented strategies to reduce anxiety and stress levels in clients.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Administered medication as directed by physician.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to medical and dental appointments to provide support.

Sonics Drive In
Creedmoor, NC

Assistant Store Manager
05.2014 - 11.2014

Job overview

  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Created and maintained safe and secure work environments for employees.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
Availability
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Skills

  • GPS and route planning
  • Dependable and reliable
  • Safe driver training
  • Vehicle inspections
  • Vehicle systems maintenance
  • Effective communication skills
  • Understands local routes
  • Data Entry
  • First Aid/CPR
  • Multitasking Abilities
  • Active Listening
  • Planning and Coordination
  • Cultural Awareness
  • Analytical and Critical Thinking

Timeline

Contract Driver
Professional Transportation Inc.
08.2022 - Current
Secretary
Affordable scooter repair
03.2015 - 08.2022
Direct Support Professional
RHA Health Services LLC
06.2014 - 03.2015
Assistant Store Manager
Sonics Drive In
05.2014 - 11.2014

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Chaquita Mann